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Director, Early Access Communities

Director, Early Access Communities

AdobeSan Francisco, CA, United States
30+ days ago
Job type
  • Full-time
Job description

Join to apply for the Director, Early Access Communities role at Adobe .

Overview

Adobe is passionate about creativity. Our mission is to support our community and to empower and enable anyone who has a story to tell or vision to share. The Community team seeks a customer-focused Director to lead the team responsible for building early access communities to shape product roadmaps, inform launch messaging, and foster community advocates. The Director will partner with product, marketing, and executive leadership to ensure the community is central to how Adobe builds and ships products. This role will lead a team of community product and program managers, driving community betas and NDA customer programs across creative audiences and categories. They will create cross-functional partnerships to incorporate NDA feedback into product roadmaps, share progress with the community, and build infrastructure to make community interaction a central part of Adobe’s product value.

What you’ll do

  • Lead a team that builds engaged NDA communities to foster product and GTM feedback on Adobe’s latest offerings
  • Manage beta programs for strategic product initiatives
  • Grow and nurture engaged NDA communities for key customer segments that enable real-time communications between product and marketing teams and the audiences they reach
  • Build scalable infrastructure and processes to support advisory boards, discussion groups, and online spaces for community members to connect with Adobe and with each other
  • Drive strategy and execution for surfacing insider communities across Adobe’s product and service ecosystem
  • Partner with PMM, PM, and community leaders; brief the community and solicit input on new product innovations

What you need to succeed

  • BA / BS preferred or 15+ years of experience in community or marketing or equivalent practical experience
  • 8+ years of people management experience
  • Passion for Adobe’s creative community
  • Familiarity with the creative professional and / or creator audience
  • Experience with product strategy, planning, user-centered design, product-led growth, customer feedback cycles, and iterative development
  • Expertise in scaling NDA online communities
  • Customer-centricity and credibility to be a trusted advisor for senior leadership
  • Ability to work in a matrixed, cross-functional, entrepreneurial environment
  • Experience building and scaling teams within a larger organization
  • Willingness to be a player / coach, leader / doer
  • Familiarity with using AI data tools to synthesize and prioritize community feedback
  • General strategy or product strategy consulting is a plus
  • Compensation and notices

    Our compensation reflects the cost of labor across several U.S. geographic markets. The U.S. pay range for this position is $157,300 – $301,200 annually. Pay within this range varies by work location and may depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

    For sales roles, starting salaries are expressed as total target compensation (TTC = base + commission); for non-sales roles, salaries are expressed as base salary with potential short-term incentives. Some roles may be eligible for long-term incentives in the form of a new hire equity award.

    State-Specific Notices :

    California : Fair Chance Ordinances. Adobe will consider qualified applicants with arrest or conviction records in accordance with state and local laws and fair chance ordinances.

    Colorado : Application Window Notice. If this role is open to hiring in Colorado, the application window will remain open until the stated Pacific Time deadline. If Colorado is not listed, no specific window applies and the posting may close based on hiring needs.

    Massachusetts : Massachusetts Legal Notice. It is unlawful to require or administer a lie detector test as a condition of employment. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on characteristics protected by law. If you require accommodations to navigate our website or complete the application process, please email accommodations@adobe.com or call (408) 536-3015.

    Adobe is committed to accessibility and equal opportunity in all aspects of employment. Referrals increase your chances of interviewing at Adobe.

    Employment type

  • Full-time
  • Job function

  • Other
  • Industries

  • Advertising Services
  • IT Services and IT Consulting
  • Software Development
  • Disclaimer : This description reflects the information originally provided. If you need any adjustments to formatting, I can revise accordingly.

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