Staff Product Manager

Life at Plume

At Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spacesand human experiencesat massive scale.

We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can't do it exceptionally well, we don't do it. It's how we've assembled a team of world-class builders, thinkers, and doers. And it's how we're reinventing what's possible every day.

Overview

As Staff Product Manager, Small Business Products , you will own the vision and success of Plume's small business product line. You'll be the driving force that connects customer needs, market opportunity, and company strategy turning insights into innovative solutions that redefine how small businesses connect, protect, and thrive.

You'll act as the product's chief evangelist , rallying cross functional teams to deliver world class experiences and ensuring every launch is both impactful in the market and aligned with Plume's broader mission. From shaping the roadmap and differentiating against competitors, to defining product messaging and enabling sales success, you'll be at the center of bringing our products to life.

This is a high-visibility, high-impact role for a strategic product leader who is equally comfortable in front of customers, executives, and engineers and who thrives on translating bold ideas into products that small businesses can't live without.

Responsibilities :

• Champion the Voice of the Customer

ensure customer needs, expectations, and outcomes are at the heart of every product decision.

Qualifications :

Experience & Skills :

About Plume

As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world's largest such as Comcast, Charter, Liberty Global, and J : COM.

Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume's software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.

Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and

decisions, ensuring equal employment opportunities for all qualified individuals without regard to

race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual

orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions,

medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.