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Medical Records Coordinator
Medical Records CoordinatorThe Bachrach Group • Syosset, NY, US
Medical Records Coordinator

Medical Records Coordinator

The Bachrach Group • Syosset, NY, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Medical Records Coordinator

Location : Syosset, NY

Compensation : Up to $20 / hour

Schedule : Full-time | Monday–Friday, 8 : 00 AM – 5 : 00 PM

We are seeking customer service-driven and highly motivated individuals to join our team as Medical Records Coordinators .

This position is based in our Syosset, NY office and plays a critical role in our Addendums Department, serving as the primary point of contact for clients and acting as a liaison between internal teams, physicians, and external representatives.

Key Responsibilities :

  • Serve as the main contact for clients, handling inquiries, status updates, and general information requests.
  • Use internal systems and databases to input and retrieve client or examinee information.
  • Maintain ongoing communication with the QA department regarding case progress and report status.
  • File and archive open and closed cases accurately.
  • Ensure all client information and specific requirements are up to date in internal systems.
  • Collaborate with internal team members to ensure timely and accurate case completion.
  • Redirect calls to appropriate departments when necessary.
  • Perform various clerical tasks such as typing, filing, emailing, and proofreading.
  • Assist with resolving customer complaints and quality assurance issues.
  • Escalate report issues or concerns to management when needed.
  • Ensure compliance with applicable safety and legal regulations.
  • Perform other duties as assigned.

Qualifications :

  • High school diploma or equivalent required.
  • At least one year of clerical experience, or an equivalent combination of education and experience.
  • Experience in a medical office or insurance industry preferred.
  • Proficient with general office equipment (fax, copier, scanner, phone).
  • Familiar with multiple software programs, including Microsoft Word, Outlook, Excel, and Internet browsers.
  • Ability to work in a high-volume, fast-paced contact center environment.
  • Flexibility and adaptability are key to success in this role.
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    Medical Coordinator • Syosset, NY, US