Practice Operations Supervisor - Hematology & Oncology

Practice Operations Supervisor

The Practice Operations Supervisor oversees and coordinates all operational and administrative functions to ensure optimal efficiency, exceptional patient experiences, and full compliance with HR and regulatory standards. This role leads the practice with a focus on delivering high-quality care that supports positive health outcomes and cultivates a workplace culture grounded in kindness, inclusion, integrity, accountability, and excellence.

Responsibilities

• Practice Operations

Directly supervises staff and operational workflows to meet goals in patient volume, access, service quality, efficiency, and satisfaction across patients, staff, and providers. Provides cross-coverage as needed.

Tracks key performance indicators and implements approved improvement initiatives; uses EMR dashboards and reports to evaluate performance and support corrective actions.

Assists with recruitment and HR activities; ensures achievement of productivity and quality benchmarks.

Documents and ensures compliance with institutional policies, protocols, and systems to enhance patient encounters and outcomes.

Minimum Qualifications

Preferred Qualifications

Other Requirements

Equal Opportunity Employer / Disability / Veteran