Retail Merchandising Support Associate, Cross County - Full Time

Merchandising Colleague

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout inspiring stores and irresistible productsabout the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Merchandising Colleague, also known as a Front of House Colleague, you'll play a vital role in keeping our store running smoothly and efficiently. You will aid in merchandise movement and placement, enhance the visual presentation of merchandise, arrange and maintain product displays, ensure pricing and signage is up-to-date and deliver genuine hospitality to both our customers and colleagues. Your dedication to teamwork will shine as you collaborate with colleagues to achieve department goals and foster a positive workplace. Most importantly, you'll make every customer feel welcome by greeting them with a smile and offering your help whenever needed. We're looking for flexible, team-oriented individuals who thrive in a fast-paced environment. If you're someone who can handle multiple tasks and is available to work a variety of shifts, including nights, weekends, and holidays then come be part of a team that's dedicated to making every customer feel at home.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal / financial advice

What You Will Do

Skills You Will Need

Product Knowledge : Good understanding of the products in the store and be able to give expert guidance to customers based on their wants, features, and choices.

Customer Service : Create connection with customers, help the store achieve sales goals, and participate in sales-boosting events.

Technology : Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.

Continuous Learning : Self-driven to keep up with product knowledge and trends and stay current with all training through Macy's educational resources to provide the best possible service.

Interpersonal Skills : Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections.

Collaboration : Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience.

Who You Are

Essential Physical Requirements You Will Perform

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.