Learning & Organizational Development Associate

Learning And Organizational Development Associate

The Learning and Organizational Development Associate is responsible for building employee performance and capabilities through formal and informal professional development to support the mission of Ephrata National Bank. They will assist with the day-to-day functions of the Learning and Organizational Development segment including facilitation, planning, creating, scheduling, and LMS (Learning Management System) support.

Essential Functions :

• Learning Program Coordination & Facilitation
• Manage on-site and virtual learning events including sending email invitations, scheduling catering, material distribution, room set-up, and facilities coordination as needed.
• Manage and inform employees and supervisors of scheduled learning sessions, track and report on learning progress / outcomes / attendance within the LMS.
• Develop, communicate, and monitor the quarterly learning calendar by identifying and researching internal and external learning needs for new and existing employees.
• Maintain documentation of completion of initial and recurring training in each employee's file with the Human Resource Information System (HRIS).
• Manage distribution and collection of post-workshop learning feedback.
• Facilitate learning workshops and programs of high-quality using industry practices for learner engagement and retention.
• Assess and communicate any participants' learning challenges to department leadership to provide feedback to the hiring manager and determine the appropriate approach as necessary.
• Provide detailed feedback both during and post-session to managers regarding participants' progress in sessions. Make appropriate recommendations for employees' success in their jobs.
• Responsible for training materials coordination and preparation ensuring materials are current and relevant.
• Utilizes teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Create new learning materials such as job aids, slide decks, eLearning content, and other projects as assigned using learning design and adult learning principles.
• Enhance the learning culture across all business lines through trusted partnerships.
• Develop and maintain a collaborative working relationship with subject matter experts and key stakeholders.
• Apply new strategies, policies, processes, initiatives, tools, and systems to drive talent development, culture, and organization development initiatives across the organization.
• Make and implement recommendations to improve learning content, training, and learning experiences for purposes of broad upskilling and continuous improvement.

Other responsibilities include :

Required Education and Experience :

Preferred Experience :

Competencies :

ENB Operational and Functional Competencies

Supervisory Requirements :

This position has no supervisory responsibility.

Work Environment :

This job operates in a professional work environment. This role routinely uses standard office equipment such as computers, monitors, mice, keyboards, phones, printers, scanners, photocopiers, filing cabinets, calculator, and fax machines.

Physical Demands :

Ephrata National Bank promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The job requires long periods of standing while teaching a class.

Position Type and Expected Hours of Work :

This is a full-time position. Days and hours of work are Monday through Friday, 8 : 00 a.m. to 5 : 00 p.m. Flexibility of schedule to meet business needs is required. Remote work opportunities are available based on scheduling and departmental needs. Travel : This position may require travel.

EEO Statement :

Ephrata National Bank supports a diverse workforce and is an Equal Opportunity Employer. It is the policy of Ephrata National Bank to provide equal employment opportunities without regard to race, ethnicity, color, religion, sex, national origin, age, disability, marital status, covered veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic applicable under law. The bank complies with all relevant federal, state, and local laws.