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Area Operations Manager
Area Operations ManagerDealerFLEX • Naples, FL, United States
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Area Operations Manager

Area Operations Manager

DealerFLEX • Naples, FL, United States
2 days ago
Job type
  • Full-time
Job description

We’re seeking an experienced and results-driven Area Manager to lead operations across multiple parking and automotive service locations. This position oversees staffing, safety, client relations, and financial performance within the assigned market. The ideal candidate is a strong leader with a passion for service excellence, operational efficiency, and team development.

Key Responsibilities :

  • Oversee day-to-day operations across multiple sites, ensuring compliance with company policies and client expectations.
  • Recruit, train, and mentor Account Managers, Shift Supervisors, and front-line staff to maintain high performance and retention.
  • Conduct regular site visits to review safety, service quality, and operational standards.
  • Monitor labor costs, payroll, and scheduling to meet financial targets and budget guidelines.
  • Maintain strong client relationships through regular communication and monthly meetings.
  • Support recruitment, onboarding, and training efforts in coordination with HR and Operations leadership.
  • Review time and attendance records, incident reports, and claims to ensure timely submission and resolution.
  • Develop and implement strategies to improve productivity, profitability, and customer satisfaction.
  • Provide leadership during emergency situations and ensure a 24-hour response protocol.

Qualifications :

  • 2+ years of multi-site management experience in parking, automotive, or hospitality operations.
  • Proven ability to lead teams of 10+ employees across multiple locations.
  • Strong analytical, communication, and leadership skills.
  • Proficiency with Google Workspace and Microsoft Office.
  • Bachelor’s degree preferred; equivalent experience considered.
  • Ability to work outdoors and perform on-site visits as required.
  • Why Join Us :

  • Competitive salary and performance-based bonuses
  • Growth opportunities within a fast-paced, expanding organization
  • Supportive leadership and a company culture built on integrity and service
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