Staff Engineer - Testing & Automation

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ : ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 65 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

As a Staff Engineer within the Shared Platform Services team, you will be instrumental in leading and contributing to the functional, system, and automation testing of various Zscaler features and solutions as well as expand automation coverage and infrastructure to enhance testing quality and efficiency. This is a hybrid role, reporting in the San Jose, CA office 3 days a week. Reporting to the Sr. Manager, Software Engineering QA, you'll be responsible for :

Collaborating across Development, Product Management, and Federal Cloud Operations teams to ensure timely delivery of high-quality products through design, testing, and release

Leading functional, system, and automation testing efforts, expanding automation coverage and ensuring efficiency and robust quality assurance

Managing Federal cloud processes, including deployment procedures, monitoring, and resolving escalations in collaboration with Federal operations and support teams

Investigating and resolving complex production issues by identifying root causes, verifying fixes, and developing comprehensive test plans for manual and automated testing

Contributing to team growth by hiring and training new talent, fostering a culture of inclusivity, and staying updated on evolving technologies and practices

What We're Looking for (Minimum Qualifications)

US Citizenship required , with 5+ years of Software Development / Quality Assurance experience, preferably in networking and security environments

Strong expertise in cloud-hosted applications, database operations (MySQL, data modeling, Rest APIs), and microservices architecture; skilled in automation frameworks and scripting (Python, TCL, Shell, etc.)

Proficient in Internet and Security protocols- L4-L7 (TCP / IP, IPv4 / IPv6, HTTP / HTTPS, SSL / TLS) and experienced with tools such as Jenkins, GitLab, and Ansible for deployment and monitoring

Skilled in system performance, load, and scale testing, with the ability to troubleshoot cloud issues, automate deployment scripts, and manage production rollouts

Strong communication, self-motivation, and task-prioritization skills, with experience collaborating across remote teams and a degree in Computer Science Engineering or a related field

What Will Make You Stand Out (Preferred Qualifications)

Experience with AI in testing, automation, and leading quality teams, along with familiarity in FedRAMP qualification and enterprise network security deployments (Proxy, Firewalls, IDS / IPS, etc.), is highly preferred

Knowledge of Linux system administration, traffic generation tools (Ixia, Spirent), Active Directory, VPN clients, and operating systems (Linux / Mac / Windows) is advantageous, with certifications in cloud, networking, and automation being desirable

Understanding of authentication systems (LDAP, SAML), encryption solutions, and debugging Linux systems, combined with experience in cloud and network security deployments, is strongly valued

#LI-JM1

#LI-Hybrid

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission / bonus / equity (if applicable) + benefits.

Base Pay Range

$129,500—$185,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including :

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here () .

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights : Workplace Discrimination is Illegal () link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.