Quality Manager

Overview

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The Quality Manager is responsible for overseeing all aspects of quality, ensuring product integrity and compliance with company standards, industry regulations, and customer requirements. This role involves leading a team of quality professionals, maintaining a quality management system, and driving continuous improvement.

Responsibilities

• Be a role model for the company culture.
• Develop, implement, and management systems designed to ensure continuous production of products consistent with established standards, customer specifications, and production goals.
• Supervise and oversee the adaptation of new quality processes, standards, and specifications.
• Lead, manage, and develop the quality assurance team to achieve quality objectives.
• Provide coaching and training to quality assurance personnel on systems, policies, procedures, and core processes.
• Ensure compliance with national and international standards and legislation.
• Plan, conduct, and monitor testing and inspection of materials and products to ensure finished product quality.
• Coordinate and support on-site audits conducted by external providers or regulatory inspectors.
• Serve as Management Representative for ISO 13845 : 2016
• Analyze data to identify areas for improvement in the quality system.
• Develop, recommend, and monitor corrective and preventive actions.
• Prepare reports to communicate outcomes of quality activities to management.
• Interface with customers to understand their quality requirements and resolve quality issues.
• Ensure a high level of internal and external customer service by investigating and acting on customer complaints regarding quality.
• Promote quality achievement and performance improvement across the organization.
• Lead the team in identifying, planning, and implementing key projects to improve quality, reduce costs, and increase productivity.
• Perform tasks as required to help meet needs of business.

Requirements

Physical Requirements

Physical requirements include the ability to work in an office setting and visit production areas.

Seniorit y level

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