Service Drive Sales Consultant

Service Drive Sales Consultant

Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented company that values personal and professional growth.

Ed Morse Tampa Cadillac is seeking a friendly, approachable, and customer-focused Service Drive Sales Consultant to engage with customers visiting our service drive to entice them to purchase a New or Pre-Owned vehicle, all while ensuring an exceptional customer experience from start to finish.

Responsibilities

• Greet and engage service drive customers in a professional, welcoming manner.
• Identify potential vehicle upgrade opportunities based on customer needs and vehicle history.
• Present and promote new and pre-owned vehicle options to service customers.
• Build rapport and maintain strong relationships with service department staff and clientele.
• Coordinate test drives, vehicle appraisals, and trade-in evaluations directly from the service drive.
• Follow up with interested customers via phone, text, and email to support ongoing sales efforts.
• Work closely with the sales and finance departments to ensure a smooth sales process.
• Maintain up-to-date product knowledge on all current new and pre-owned vehicle inventory.
• Assist in meeting monthly sales targets specifically tied to service drive conversions.
• Accurately document all customer interactions and sales activities in CRM systems.
• Provide an exceptional guest experience to promote customer satisfaction and long-term loyalty.

Qualifications

Why Ed Morse?

In addition to a rewarding career, Ed Morse offers our employees the following :