Crew Member - Hiring Immediately

Crew Member

$11.50-13 / hr includes average tips.

POSITION SUMMARY : The crew member is responsible for taking customer orders, making subs, ringing in orders and taking customer payments. The crew member reports to the store manager. In the absence of the store manager, the crew member reports to the shift leader.

KEY RESPONSIBILITIES :

• Enthusiastically greet the customer making eye contact and smiling.
• Take the customer’s order and ensure every order is filled promptly and accurately.
• Educate customers on menu items and provide proper suggestions for additional menu items a customer may be interested in purchasing.
• Use slicer and / or grill to prepare subs.
• Ensure orders are entered in the POS system accurately.
• Collect payment from the customer.
• Assemble the order checking for accuracy.
• Deliver the order by making eye contact and repeating the order number and prepared food items.
• Thank the customer and invite them to return.
• Communicate customer feedback to management team.
• Resolve customer concerns with respect and a sense of urgency.
• Execute new product rollouts including educating and using suggestive selling techniques.
• Perform store cleaning tasks (e.g. dishes, sweeping, mopping, taking out the trash, wiping down food preparation lines and dining room tables, etc.).

QUALIFICATIONS / SKILLS :

EDUCATION AND / OR EXPERIENCE :

ESSENTIAL PHYSICAL FUNCTIONS :

Pay : Candidates make up to $13 / hr pay ($9.50 / hr + tips averaging $2.70-$3.40 / hr)