Nutrition Assistant - FT - Days - MRH

Patient Service Associate

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

Assists patients with menu selections and meal service based on the physician-ordered diet parameters.

Collaborates with assigned nursing units to enhance the patient experience.

Assembles patient meal trays based on menu selections made in compliance with the patients dietary requirements and restrictions.

Assists with patient / guest satisfaction initiatives.

Resolves, refers, and / or reports service quality issues as appropriate.

Ensures that patient meal process is completed in accordance with time expectations.

Helps patients to make menu selections that comply with their dietary requirements and restrictions.

Receives and responds to phone calls regarding patient and guest meal orders.

Maintains and documents food preferences, diet orders and food allergies.

ACCOUNTABILITY, ACCURACY - FOOD SERVICE, CUSTOMER SERVICE, HAND HYGIENE, KITCHEN SANITATION - STAFF, MEAL DELIVERY, PATIENT AND FAMILY CENTERED CARE, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR

High School Diploma or Equivalent (Required)

Complexity of Work : Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience : One (1) year customer service related experience.

Working Conditions and Physical Requirements :

• Bending and Stooping = 60%
• Climbing = 20%
• Keyboard Entry = 60%
• Kneeling = 20%
• Lifting / Carrying Patients 35 Pounds or Greater = 0%
• Lifting or Carrying 0 - 25 lbs Non-Patient = 60%
• Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
• Lifting or Carrying >

75 lbs Non-Patient = 0%

75 lbs Non-Patient = 0%

Shift : Days

Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email TalentAcquisitionCenter@mhs.net