Manager for Field Operations - Global Refuge

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Director of Programs, the Manager for Field Operations provides direct leadership and oversight of the Global Refuge field operation in Northern Virginia. This role is responsible for guiding case management and operations teams, ensuring quality assurance in client services, leading strategic program and funding development, overseeing financial operations, and cultivating strong relationships with community stakeholders and service providers. The Manager for Field Operations also directly supervises program staff, ensuring effective service delivery and operational excellence.

Through the Welcome Center model, Global Refuge provides wrap-around case management, and employment services, from airport arrival through job placement, empowering clients to achieve self-sufficiency as quickly as possible. Programs may include, but are not limited to, Reception and Placement (R&P), Matching Grant (MG), and Preferred Communities (PC).

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children. To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including :

• medical, dental, and vision available on the first day of employment,
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• company 403(b) contribution of 3%, an additional 7% match which vests immediately,

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

QUALIFICATIONS

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.