Leader In Training (full-time)

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Summary

The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement : "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.

Essential Duties And Responsibilities

This description describes the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities or qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude and provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs
• Anticipate and fulfill Guest needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product knowledge and sales education, sharing that knowledge with the Team
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Remain consistent on personal sales and look for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in Front 5, sales floor, fitting rooms, and the register area
• Know exchange and return procedures and turn them into opportunities
• Use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meet or exceed performance standards in Buckle business builders and guest loyalty activities (fit appointments, Buckle credit card, guest connect)
• Investigate and expand Guest selection using inventory tools and technology
• Maintain and build Guest relationships to develop a client-based business
• Lead by example with showmanship, customer service and attentiveness
• Recognize and communicate Guest levels with the Team
• Ask business-driven and showmanship questions to managers and teammates
• Be coachable and open to managerial guidance
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

Visual Merchandise Management

Operations

Supervisory and Leadership

Supervisory Responsibilities

This job has no supervisory responsibilities.

Benefits (Full-time)

Education And / or Experience

High school diploma or GED; or one to three months related retail experience and / or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

Teammates regularly work in a retail store setting with a typically moderate noise level.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve. Equal employment opportunity is a fundamental principle at Buckle, where employment is based on personal capabilities and qualifications without discrimination or retaliation due to veteran status, uniformed service member status, race, color, national origin, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy, disability, or other protected characteristics as defined by law. State-specific information is available in the State Law Supplements found on the Teammate Center under Human Resources.

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