Chief Product and Technology Officer
America's Test Kitchen (ATK), a pioneering brand in food media, is seeking a Chief Product and Technology Officer (CPTO) to establish and execute our company's product and tech vision, and to drive transformational change to propel ATK to a best-in-class product and tech organization. The CPTO will oversee all aspects of product, technology and information technology, and the role provides the rare chance to help shape the future of an esteemed media company that reaches millions of fans across platforms including digital, television, streaming, magazines, books, social media, and podcasts.
A newly created position, the CPTO will report to the Chief Operating Officer and will oversee the management and deployment of all product and technology in support of ATK's consumer-facing digital products, platforms, and subscription business, as well as all internal information technology needs. The CPTO will partner with Content Strategy, Design and Marketing leadership to bring to life ATK's digital product vision. The role provides the opportunity for an ambitious leader to help set and execute on a strategic vision to evolve ATK's product strategy, technology, infrastructure, data management, systems, and processes.
The CPTO will manage a product team of six, a distributed team of more than 20 engineers and QA specialists, in addition to offshore resources, and the on-site team managing the company's corporate technology infrastructure, service desk, and IT operations.
Primary Responsibilities
Strategic Vision
- Craft a strategic vision for ATK's digital technology and product roadmap that aligns with company business goals
- Create a cutting-edge data infrastructure to support a myriad of content, search, personalization, and marketing opportunities in partnership with Marketing leadership to acquire, engage and retain subscribers
- Leverage emerging technologies including AI to improve publishing workflows and internal processes
- Position ATK to adapt to the changing media landscape with technological foresight
Operational Management
Oversee the seamless operation of ATK's tech stack (including NextJS, TypeScript, PostgreSQL, Python, AWS, and React Native) of software, hardware, and integrated systemsLead a distributed engineering team, ensuring best practices in software development, release management, DevOps, and securityEstablish a scalable, modern tech infrastructure that enables fast-paced product development, cloud-based deployment, and fosters multiple teams to work across multiple prioritiesEnhance processes and standards to make ATK's technology approach as premium as our recipes and equipment reviewsSupport product roadmap and prioritization work to maximize outcomes that drive the business forwardTrack key performance indicators (KPIs) across tech functions to drive measurable improvement in reliability and responsivenessEstablish and / or refine baseline metrics to track success of product objectives after every releaseModernize legacy systems and workflows to improve foundations on which to buildOptimize engineering operations, workflows, and tech debt management to support high growth scalabilityEnsure all platforms are designed and operated to meet cybersecurity standards and best risk management practicesBudget and Resource Management
Oversee all budgets and collaborate with Finance to forecast future spending and capital expendituresCoordinate resource allocation to align with project needs and company goalsAlign technology investments with business goalsManage vendor relationships, negotiate contracts and hold vendors accountable for service quality and performanceTeam Leadership, Development and Collaboration
Build and mentor high-performing product and engineering teams grounded in accountabilityDevelop senior leaders' skills and managerial expertiseInspire and create a culture of resilience, collaboration and executionFoster an environment where team members innovate, experiment and continuously improvePartner closely with Content, Marketing, and Research and Data teamsLead, manage and optimize on-shore and off-shore dev. teamsInnovation and Trends
Keep abreast of emerging technologies and industry trends in order to refine internal approachesUnderstand competitive landscape in order to differentiate ATK's offeringSkills and Experience
10+ years experience as CPTO / CTO, VP of Engineering, or similar role at media and / or digital subscription companyStrategic thinker who balances technology mastery with business objectivesExperience overseeing product management and developing value-driving roadmapsAbility to translate complex technical concepts into actionable strategiesStrong background in modern, scalable technology stacks and cloud infrastructureExpertise in engineering, DevOps, and digital software developmentTrack record of building and developing high-performing engineering teamsExpertise leading large-scale enterprise technology initiatives and small, nimble projects for consumer-facing media brandsExperience with data architecture, analytics platforms, and enabling real-time and batch data flowsStrong expertise in cloud infrastructure (e.g. AWS, Azure, and / or GCP)Understanding of content management systems and tech needed to support content workflowsFamiliarity with AI platforms, machine learning frameworks, and intelligent automation toolsDeep understanding of audience data and leading indicators of subscription behaviorsFamiliarity with tech requirements of industry privacy standards (e.g. CCPA, COPPA, GDPR)Diplomatic leadership style that builds consensus and fosters collaborationExpertise navigating technology / vendor ecosystemsExperience performing technical due diligence for M&A, and overseeing post-acquisition integrations a plusDegree in computer science, information systems, or a related field a plusPassion for cooking and connecting with the home cook's journey welcomeThis position is located in our Boston, MA, office in the Seaport district. It is the expectation that the person in this role will work a hybrid schedule of 3 days per week (Tuesday, Wednesday, and Thursday) in the office and 2 days per week remotely.
About America's Test Kitchen
The mission of America's Test Kitchen (ATK) is to empower and inspire confidence, community, and creativity in the kitchen. Founded in 1992, the company is the leading multimedia cooking resource serving millions of fans with TV shows (America's Test Kitchen, Cook's Country, and America's Test Kitchen : The Next Generation), magazines (Cook's Illustrated and Cook's Country), cookbooks, a podcast (Proof), FAST channels, short-form video series, and the ATK Essential subscription for digital content. Based in a state-of-the-art 15,000-square-foot test kitchen in Boston's Seaport District, ATK has earned the trust of home cooks and culinary experts alike thanks to its one-of-a-kind processes and best-in-class techniques. Fifty full-time (admittedly very meticulous) test cooks, editors, and product testers spend their days tweaking every variable to find the very best recipes, equipment, ingredients, and techniques.
Why America's Test Kitchen
We're passionate about cooking, and about creating the best place to work. We're small enough for your ideas to make a big impact, and large enough to offer you opportunities to grow professionally at any stage of your career. We want you to take risks and make mistakes that's how innovation happens in our test kitchen, in our offices, and in life.
We at America's Test Kitchen believe food media can be a powerful force for social change. We are passionate about building an inclusive workforce that represents many different cultures, backgrounds, abilities, identities, and perspectives.
We welcome your application.