Loan Servicing Specialist

A company is looking for a Loan Servicing Specialist to manage customer inquiries and loan servicing tasks remotely.

Key Responsibilities

Become a subject matter expert on day-to-day queue work

Effectively solve customer inquiries via email using a CRM tool

Understand escalation paths to triage seller needs and mitigate risk

Required Qualifications

High School Diploma

Overall understanding of financial and banking compliance policies

Experience in direct customer-facing roles

Interest in working within a growing space with cross-functional teams

Extraordinary work ethic