AdaptHealth Opportunity – Apply Today!
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients’ lives, please click to apply, we would love to hear from you.
Position Summary :
Project Specialists works in conjunction with the team and leadership to analyze data and trends to determine root cause
of process failures and areas of opportunities to increase revenue. Additionally, responsible for assisting with the
implementation of projects, collaborating with team members in planning, implementing, evaluating projects developing
measurable project goals and objectives and monitoring progress toward achievement. They will assist in project
planning, monitoring project progression and meeting goals as defined by leadership.
Essential Functions and Job Responsibilities :
- Identifies areas of process improvement opportunities in retail locations and processes
- Work collaboratively with the Retail Manager and team to maximize productivity and profitability
- Collaborates with leadership to identify areas of opportunity and growth for retail as well as improve operational
processes to support this growth as it integrates into AdaptHealth.
Works to improve overall operational efficiency for better service to customers, efficient and cost-effectiveprocesses for AdaptHealth,
Conduct training needs assessment and identify skills or knowledge gaps that need to be addressedResponsible for the oversight of marketing materials, promotions, and other initiatives to drive traffic in-store.Knowledge of and ability to develop and communicate policies, standards, and procedures to support retailbusiness.
Responsible for developing new market initiatives and assessing new markets with thorough financial studies andbusiness opportunity proposals.
Knows how to open a new retail location including location selection, building selection, budgets, ROI, marketing,merchandising, staffing, and goal achievement.
Develops and implements operational processes to support retail growth in multiple locations.Identifies and implements strategies to achieve all financial goals.Works within the organization to support enhanced patient care initiatives and retail growth from existingcustomers and employees.
Collaborates with project teams, contributing to the entire project lifecycleOrganize and monitor schedules to ensure deadlines are met coordinate efforts within the team and with outsideconsultants efficiently
Monitors projects progress toward achieving goals and objectives and document key decisionsAnalyze processes targeted by senior management and identify opportunities for improvementCoordinate and support process improvements and enhancement requestsAnalysis of large amounts of data to identify trends, develop reports and communication plan to clearlycommunicate results to leadership as needed
Creates project management calendars for tracking and monitoring goals and objectivesMaintaining and monitoring project plans, documenting and following up on actions and decisions.Preparing project materials as needed and providing administrative support as neededDeveloping strategies to ensure an effective and efficient execution of projectsAdhere to frameworks and maintain documentation appropriatelyAssess project risks and issues and provide solutions where applicableAssume responsibility for independent completion of tasks and small projectsDesign and develop training programs (outsourced and / or in-house).Job Title : Project Specialist FLSA Classification : Exempt
Department : Retail Rev Date : 08 / 20
Reports To : Retail Manager Approved by : Human Resources
Job Description
Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professionaldevelopment classes).
Use known education principles and stay up to date on new training methods and techniques.Design prepare and order educational aids and materials.Assess instructional effectiveness and determine the impact of training on employee skills and KPIs (KeyPerformance Indicators).
Partner with internal stakeholders and liaise with experts regarding instructional designDevelop and maintain working knowledge of current HME products and services offered by the companyMaintain patient confidentiality and function within the guidelines of HIPAACompletes assigned compliance training and other educational programs as requiredMaintains compliant with AdaptHealth’s Compliance ProgramPerform other related duties as assignedCompetency, Skills and Abilities :
Ability to proactively address potential issues and ability to make decisionsAnalytical and problem-solving skills with attention to detailExceptional communication and interpersonal skillsCollaborative working style and team-player attitudeOutstanding organizational skills and ability to prioritize tasksAble to thrive in a high-volume, deadline-driven work environmentExcellent computer skills, including experience with Microsoft Office SuiteAbility to prioritize and manage multiple tasksSolid ability to learn new technologies and possess the technical aptitude required to understand flow of datathrough systems as well as system interaction
Education and Experience Requirements :
Associate Degree from an accredited college is required; Bachelor’s degree preferredTwo (2) years’ work related in health care administrative, financial, or insurance customer services, claims, billing,call center or management regardless of industry is required.
Exact job experience is project management for a Medicare certified HME environment that routinely billsinsurance.
Physical Demands and Work Environment :
Mental alertness and ability to analyze large amounts of data and report in a clear and concise mannerAbility to perform repetitive motions of wrists, hands, and / or fingers due to extensive computer useWork environment may be stressful at times, as overall work levels fluctuate in a fast-paced work environmentMental ability to succeed in a high-volume, deadline-driven work environmentSubject to long periods of sitting and exposure to computer screenExcellent ability to communicate both verbally and in writingMay be exposed to angry or irate customers or patientsMinimum Job Qualifications :
High School Diploma or equivalentOne (2) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
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