Customer Service Rep-0119.295

Customer Service Rep-0119.295

Dallas, TX

3PL warehouse in Dallas is now hiring a Customer Service Specialist to provide high quality service to customers by resolving issues, processing orders, and delivering accurate information in a timely and professional manner. Key Responsibilities :

• Serve as the first point of contact for customer inquiries via phone, email, and chat
• Process customer orders, returns, and exchanges accurately in the system
• Resolve product or service problems by clarifying customer complaints and determining the best solution
• Communicate clearly and effectively with internal departments such as warehouse
• Follow up to ensure resolution and customer satisfaction
• Handle escalated issues or complaints with professionalism

Requirements :

Monday Friday 8 : 00 am 5 : 00 pm $18 hr Resume Required Carolynharris@prologistix.com