Special Assignment Ops Supervisor-1

Frontline Supervisor

This is a frontline supervisor position that supports the FedEx Safety Above All Culture and manages specific day-to-day operations and an assigned staff. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Supervisor may also manage administrative employees and functions and ensures administrative processes are compliant with FedEx policies and procedures and governmental regulations.

Essential Functions

• Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives
• Management responsibilities include, but are not limited to : hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
• Plans, organizes, staffs, directs and controls specific day-to-day operations
• Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality
• Analyzes operational performance through direct observation, interpretation of reports and collaboration with others. Determines opportunities for improvement of key metrics and executes action plans to achieve results
• Leads daily employee and / or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis
• Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
• Participates in the development of and responsible for administering company safety strategies and programs
• Investigate, resolves and / or escalates customer service issues, as appropriate
• Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety
• Mentors and develops critical skill sets for new and / or less-experienced Operations Supervisors
• Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner

Minimum Education

Minimum Experience

Knowledge Skills and Abilities

Job Conditions

Pay Transparency : This compensation range is a reasonable estimate of the current starting pay range in NJ. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay is determined by experience relative to the job, market level, specific location and other job-related factors permitted by law. Regular full & part-time employees (who complete 91 days of employment and work a minimum average of 12 hours per week) are eligible to enroll in medical, dental, and / or vision coverage, tuition reimbursement. Full / part-time employees who are age 21 are eligible for 401(k) after one month of employment.

Pay : Starting wage is $22.50 / hr

Additional Details : This job is eligible for an additional 25% GEO Pay based on location. Candidate must be able to work various schedules including weekends. Federal Express Corporation is an Equal Opportunity Employer including, Vets / Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws : Know Your Rights, Pay Transparency, Family and Medical Leave Act (FMLA), Employee Polygraph Protection Act. E-Verify Program Participant : Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program : E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish) EOE, including disability / VETs