Medical Assistant II

Job Description

Job Description

Medical Assistant II - $21 / hr | Austin, TX 78717 (OBGYN Clinic, Bilingual Spanish / English Preferred)

Location : Austin, TX 78717 (OBGYN Clinic)

Schedule : Full-Time, Monday-Friday, 8 : 00 AM - 5 : 00 PM

Pay : $21 / hour

Must have at least 1-2 years of OBGYN experience and strong patient care, scheduling, and customer service skills.

Overview

Dean's Professional Services is seeking a Certified Medical Assistant with hands-on OBGYN clinic experience . The ideal candidate will be patient-focused, detail-oriented, and comfortable supporting both providers and patients in a fast-paced environment.

Key Responsibilities

• Welcome and interact with patients, families, and visitors in a professional, timely, and culturally sensitive manner.
• Respond to questions related to appointment status, wait times, and clinic processes .
• Communicate with patients, staff, and providers regarding arrivals, delays, and updates.
• Proactively resolve patient concerns and implement service recovery measures.
• Identify prolonged wait times and escalate to clinic management.
• Obtain translation services as needed for patients.
• Participate in clinic meetings and staff training to improve patient flow and service delivery.
• Perform clinical duties such as vital signs, rooming patients, phone calls, scheduling, and assisting with OBGYN procedures.
• Notify licensed staff or supervisor when unable to complete assigned tasks.

Requirements

Experience : Minimum 2 years of related Medical Assistant experience, including 1-2 years in OBGYN required .

Education : High School Diploma or GED required.

Certification : One of the following is required - CCMA, CMA-AAM, EMT, Advanced EMT, EMT-Basic, EMT-Intermediate, Paramedic License, NCMA, NRCMA, or RMA.

Skills :

Primary Schedule

Monday-Friday, 8 : 00 AM - 5 : 00 PM. Primary site in Austin, TX 78717 (OBGYN Clinic).