Mortgage Banker - Direct to Consumer

About Working at Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

Compensation Range

Annual Salary : $37,000.00 - $37,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

The main purpose of this job is to originate home loans. The primary focus will be to drive new sales within our available lending territory. Growth will likely include managing current client base; as well as a plan of action to increase market share by building relationships with referral partners.

Essential Functions

Manage production pipeline and documentation collection while coordinating with fulfillment team to ensure an efficient flow. Communicate between borrowers and referral partners.

Analyze applicants’ financial status, creditworthiness, and property evaluation to determine eligibility and feasibility of granting home loans

Provide financing options and customize solutions by conducting a deep dive analysis of the application, credit profile, financials, etc. and ensuring options offered fit within the guidelines of the lending / sellers guide(s) by product type (FHA / VA, Conv, HELOC). Follow the ASK LISTEN SOLVE process of discovery and proposing options.

Pre-underwrite file to obtain and analyze documentation, in a timely fashion, regarding employment, credit, income, assets and collateral. Verify documentation meets CMC / Investor / Agency Standards prior to submission to our operations partners.

Adhere to CBI Code of ethics, Do not Call Regulations, Privacy and Opt-Out procedures, HMDA data collection, Suspicious Activity procedures, Adverse Action requirements, Equal Credit Opportunity Act (ECOA), Fair Housing Act (FHA), Commerce’s pricing policies, and all Fair Lending policies and procedures

Manage and deliver best in class client care to an active loan pipeline of up to 20 loans in a pre-funded status

Manage and deliver best in class client care to an active lead pipeline of up to 150 clients utilizing lead management data base and all of its capabilities

Timely communicate updates and requests to clients in accordance with current Service Level Agreements (SLA’s) and compliance industry regulations. This includes but is not limited to standard policy-required applicant correspondence regarding needed file documentation, looming deadlines, general milestone communication points and decisions

Maintain continual, consistent, and open communication with all appropriate parties to the transaction in accordance with current Service Level Agreements (SLAs) to ensure a timely closing that exceeds the client’s expectations. Consistently document lead management system and loan origination system with client communications / expectations, timelines, next steps, action items, owners of the actions, loan condition needs

When called upon, provide customer / conversion feedback to leadership team, marketing team, secondary marketing team and technology team

Perform other duties as assigned

Knowledge, Skills & Abilities Required

Intermediate knowledge of mortgage products

Strong credit risk analysis and loan origination skills

Ability to focus on customer’s needs, both internal and external, to develop and sustain productive customer relationships ensuring the opportunity to increase products per household

Develop and maintain collaborative relationships to facilitate and achieve corporate results

Ability to achieve an exceptional level of technical and professional skills / knowledge in job-related areas; keeping abreast of current developments and trends in area of expertise

Ability to take prompt and proactive actions to accomplish objectives

Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities

Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills

Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values

Basic level of proficiency with Encompass, Blend, Microsoft Office Suite, Optimal Blue and Total Expert are preferred

Education & Experience

Associates degree in business management / finance or equivalent combination of education and experience required. Bachelor’s degree preferred.

3+ years lending experience required

Developed Realtor network preferred

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

• Level of role is determined by knowledge, experience, skills, abilities, and education
• For individuals applying, assigned and / or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Mortgage Banker - Direct to Consumer job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $37,000 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

#LI-Hybrid

The candidate selected for this position may be eligible for the following employment benefits : employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here () to learn more.

Location : 922 Walnut St, Kansas City, Missouri 64106

Time Type : Full time

Commerce Bank has been awarded numerous awards for our company culture. We have been included on distinguished lists such as Forbes’ Best Midsized Employers, Forbes’ Best Employers for Women, and Korn Ferry’s Engaged Performance Award. You’ll see the difference for yourself when you join the team.

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Equal Opportunity Employer

Commerce Bank is proud to be an Equal Employment Opportunity employer and believes that every individual should have the opportunity to work at a job for which he, she or they qualifies. We celebrate diversity and do not discriminate based on race, color, ancestry, ethnicity, gender identity, gender expression, sex, sexual orientation, disability (including physical or mental handicap), age, veteran status, military status, national origin, religion, pregnancy status, marital status, genetic information, or any other status protected by applicable federal, state or local law.