IT

Information Technology

FULL TIME-CORPORATE OFFICE

Reports Directly to :

Larry Hayward

Pyramid Foods Team Objective :

Pyramid Foods believes in supporting our local communities and is dedicated to providing our customers and employees quality food and service at the best prices!

Daily Objectives :

• Responds to telephone calls, email, and personnel requests for technical support.
• Successfully diagnose, troubleshoot, and resolve software and hardware problems
• Assure continuity of the computer system for all system users.
• Install selected software and hardware products.
• Repair hardware as necessary and work closely with service vendors to ensure continuity of service.
• Investigates and resolves software and hardware problems of computer users.
• Stay abreast of the latest developments in information technology.
• Recommend changes in software and hardware to improve computer capabilities.
• Provide technical assistance and advice to users local and remote, as needed.
• Assist in implementing practices that will more effectively utilize information technology resources.
• Maintains efficient and reliable backup and recovery procedures and systems.

Skills :