Assistant Director of Guest Services Sedona Summit Resort

Assistant Director of Guest Services Sedona Summit Resort

What makes Hilton Grand Vacations unique? Together, We Can.

We believe that our most important strength is our people. The foundation of our culture is to value and celebrate the unique differences that make us thrive as individuals and engage together. Our more than 12,000 team members around the world are the power behind the memorable experiences delivered to our guests and owners every day. It is their talent, commitment, and passion for our brand that makes a positive impact within our industry and the communities in which we live and work. They are passionate about offering our guests exceptional experiences, and we are passionate about recognizing, rewarding, and supporting those achievements. Together, We Can.

Escape the ordinary! Now is an exciting time to join our growing team and a leading company in the vacation industry!

As the Assistant Director of Guest Services at Hilton Vacation Club Sedona Summit, you will be responsible for assisting and supporting the Director of Guest Services in managing Front Office operations, which includes the daily supervision of guest service and team member support. You will assist implementation improvements to policies and operational systems in order to achieve outstanding service scores.

Why you'll love it here :

• Day 1 Benefit Eligibility : Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

What will you be doing?

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our team members! To fulfill this role successfully, you must possess the following minimum qualifications and experience :

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.