Direct Service Advocate Hotline Hospital Sat / Sun 8a-4p

Job Description

Job Description

Position Summary

Provides trauma-informed crisis intervention and advocacy to survivors through the 24 / 7 hotline, web-based chat, and in community-based settings, including healthcare facilities, law enforcement agencies, and other community locations. Responsibilities include responding to survivors, co-survivors, and community members with compassion and professionalism, offering in-person accompaniment and ensuring access to resources and safety planning.

Job Description

Required Education, Experience and Qualifications

• Four-year degree in communication, public relations, women’s studies, social work, criminal justice, psychology, or related field strongly preferred or relevant experience in working with survivors of trauma.
• Victim advocacy training and / or experience preferred.
• Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability.
• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigations)

Role and Responsibilities

Supervisory Responsibilities (if applicable for the position) –No supervisory responsibilities

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position Type and Expected Hours of Work

Additional Qualifications

Benefits - Full time :

Benefits - Part time :

EEO

Hope and Healing Survivor Resource Center (H&H) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. H&H prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, military status, national origin, disability, genetic information, pregnancy, ancestry, or any other protected characteristic as outlined by federal, state or local laws. Additionally, reasonable accommodations will be made (where appropriate) for religious practices or employees with disabilities. Employees who may require a reasonable accommodation should contact an agency Director or the CEO. This policy applies to all employment practices within H&H, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. H&H makes hiring decisions based solely on qualifications, merit and program needs at the time.