ESSENTIAL JOB RESPONSIBILITIES
- Supporting the General Manager in running the daily operations of the restaurant
- Supervise line level staff, establishing positive working relationships
- Support recruiting, hiring, supervision, scheduling, development, mentoring and training of hourly employees
- Monitor employee and guest's activities to ensure liquor regulations are obeyed
- Establish standards for personnel performance and guests’ service
- Maintain front-of-house staff schedule and assign duties
- Partner with the kitchen staff to ensure proper food presentation and timely preparation
- Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
- Maintain and keep record of food and equipment inventories
- Keep records required by government agencies regarding sanitation or food subsidies
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
- Follow all company policies, procedures, and guidelines
- Operate ethically to protect the assets and image of the company
- Performs other duties and responsibilities as per business need
KNOWLEDGE, EXPERIENCE AND SKILLS
A minimum of two years’ experience in a fine dining, high volume settingStrong experience in upholding guest service standardsOrganization and multi-tasking skills with attention to detailPOS and computer literate with the ability to learn and adapt to using all programsPossess strong interpersonal (verbal and written), collaboration skills with a demonstrated high degree of emotional intelligence to manage and lead a diverse team; must support and promote a culture of inclusiveness, respect, and a positive employee experienceProfessional demeanor, polished appearance with the ability to exceed guest's expectationsAbility to work in an ever-changing environmentAbility to work both independently and in a team environmentStrong work ethic and customer-focused approachAbility to work a flexible schedule including days, nights, weekends, and holidaysMust be passionate, entrepreneurial, and dedicated to successPHYSICAL REQUIREMENTS
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and / or quantitative productivity standards.Must be able to lift and carry up to 50 lbs; Ability to stand for prolong periods of time and climb steps regularly.Ability to physically maneuver through work areas; bend, lift, carry, reach / extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.COMPENSATION
The base pay range for this position is $60,000 - 68,000 The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history / job-related knowledge, qualifications and skills, etc.