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Floor Manager

Floor Manager

Bungalow NYNew York, NY, US
30+ days ago
Job type
  • Full-time
Job description

ESSENTIAL JOB RESPONSIBILITIES

  • Supporting the General Manager in running the daily operations of the restaurant
  • Supervise line level staff, establishing positive working relationships
  • Support recruiting, hiring, supervision, scheduling, development, mentoring and training of hourly employees
  • Monitor employee and guest's activities to ensure liquor regulations are obeyed
  • Establish standards for personnel performance and guests’ service
  • Maintain front-of-house staff schedule and assign duties
  • Partner with the kitchen staff to ensure proper food presentation and timely preparation
  • Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests
  • Maintain and keep record of food and equipment inventories
  • Keep records required by government agencies regarding sanitation or food subsidies
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned
  • Follow all company policies, procedures, and guidelines
  • Operate ethically to protect the assets and image of the company
  • Performs other duties and responsibilities as per business need

KNOWLEDGE, EXPERIENCE AND SKILLS

  • A minimum of two years’ experience in a fine dining, high volume setting
  • Strong experience in upholding guest service standards
  • Organization and multi-tasking skills with attention to detail
  • POS and computer literate with the ability to learn and adapt to using all programs
  • Possess strong interpersonal (verbal and written), collaboration skills with a demonstrated high degree of emotional intelligence to manage and lead a diverse team; must support and promote a culture of inclusiveness, respect, and a positive employee experience
  • Professional demeanor, polished appearance with the ability to exceed guest's expectations
  • Ability to work in an ever-changing environment
  • Ability to work both independently and in a team environment
  • Strong work ethic and customer-focused approach
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Must be passionate, entrepreneurial, and dedicated to success
  • PHYSICAL REQUIREMENTS

  • Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and / or quantitative productivity standards.
  • Must be able to lift and carry up to 50 lbs; Ability to stand for prolong periods of time and climb steps regularly.
  • Ability to physically maneuver through work areas; bend, lift, carry, reach / extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
  • COMPENSATION

    The base pay range for this position is $60,000 - 68,000 The determination of what a specific employee in this job classification is paid within the range depends on a number of factors, including, but not limited to, prior employment history / job-related knowledge, qualifications and skills, etc.

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