Sales Representative II

Sales Representative II

The Sales Representative II solicits sales orders by visiting customers and assists customers in choosing the best refractory products for their particular application. The Sales Representative II provides technical assistance through the sales lifecycle from selection to installation of the product and is focused on obtaining the maximum amount of business with the best profit margin. The position is responsible for ongoing relationship development with customers.

Job Duties

• Scheduling and making sales calls with new and established customers, end users, and contractors; initiating joint sales calls and jobsite visits with customers including troubleshooting problems
• Monitoring material inventories, DC business levels, handles complaints, assists with collections, follow-up on orders and deliveries and other miscellaneous activities
• Providing timely and accurate sales quotations and proving timely follow up to customer inquiries / complaints
• Performing business reporting, forecasting, and planning including CRM input; reviewing sales budgets and miscellaneous company data
• Making sales and product presentations

Qualifications