Senior Customer Success Manager

A company is looking for a Senior Customer Success Account Manager.

Key Responsibilities

Own a portfolio of accounts, driving customer adoption and renewal outcomes

Achieve financial and strategic revenue targets while maintaining a rolling forecast

Conduct regular business reviews to ensure customer value and alignment with objectives

Required Qualifications

5+ years of experience in Sales, Renewal Management, Account Management, or Customer Success, preferably in SaaS

Experience in quota-carrying roles with a track record of meeting performance indicators

BA / BS degree or equivalent work experience

Strong contract negotiation skills and experience in driving contracts to completion

Ability to adapt to rapid shifts in priorities and demonstrate a strategic attitude