Assistant Manager

SUMMARY

The Assistant Manager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). The AM has full accountability for restaurant operations in the absence of the Restaurant General Manager. An AM should be able to work long and / or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests.

RESPONSIBILITIES

Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines

Motivates and directs team members and Shift Coordinators to exceed Guest expectations with fast and friendly service in clean surroundings

Supervises and trains team members and Shift Coordinators on team stations, Popeye's products, processes and policies

Follows cash control / security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results

Assists RGM in enforcing compliance with government regulations, BK & Company Policies, employment law, food safety, BK & Company Security Policy, operations, and company policies and procedures relating to all restaurant activities across shifts

As part of the restaurant management team, recruits, hires, trains and works to retain effective team talent, by making decisions or recommendations on hiring and advancement

Makes decisions or recommendations on the discipline and terminations of team members

Available to work evenings, weekends and holidays

Prompt and regular attendance for assigned shifts, meetings and training

MINIMUM QUALIFICATIONS :

Must be at least eighteen (18) years of age

High School Diploma or GED required, some college preferred

1 year of experience working in the quick service restaurant industry in management

Completion of all Popeye's certification programs

Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension

Demonstrates leadership skills

Demonstrates formal understanding of the quick service industry and the core customer

Recognizes and solves routine problems

Develops knowledge and skills in basic tasks, practices and procedures within own area

English Language Preferred

Willingness to Travel Preferred

As a Restaurant Assistant Manager, you will be an important member of the team and will be supported with the tools and training needed to succeed in our dynamic organization. An Assistant Manager's responsibilities are to supervise and train team members, maintain appropriate inventory levels, ensure customer satisfaction and implement quality improvements.

Qualifications

• High School diploma or equivalent
• Reliable transportation and a flexible schedule
• Stand for up to 8 hours during a shift and be able to lift 30 to 50 pounds
• Requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists

As a Restaurant Assistant Manager, you will be an important member of the team and will be supported with the tools and training needed to succeed in our dynamic organization. An Assistant Manager's responsibilities are to supervise and train team members, maintain appropriate inventory levels, ensure customer satisfaction and implement quality improvements.

Qualifications

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