Sr. Software Engineer

Team Overview

Business Workflow Automation Team

Top Requirements(Must Haves)

• 2+ years working in the ITSM or IT services / consulting industry preferred
• 2+ years coding Service Now features or similar platforms preferred
• Experience with ITIL Foundation level and other frameworks such as COBIT, IT4IT beneficial
• Experience with Web Services, API's, Database-level integrations / ETL
• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working a SaaS environment
• Experience in driving design and strategy around tools
• Knowledge of technical components such as LDAP, VPN, SSL, and other technologies
• Must be fluent in English, both written and spoken
• Degree or equivalent, preferably in Information Technology and proven experience in technical development roles
• ServiceNow Development
• Familiar with CMDB
• Strong in IMDB
• ITOM nice to have

Not just off the shelf knowledge, need manipulation, thought leadership, etc. actual applied knowledge, need to modify configurations, set table structures within SNOW