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Program Manager Marketing and Communications Campaign Management System

Program Manager Marketing and Communications Campaign Management System

Nationwide IT ServicesSan Antonio, TX, US
22 hours ago
Job type
  • Full-time
Job description

Program Manager Marketing And Communications Campaign Management System

Nationwide IT Services (NIS), an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in digital modernization, enterprise IT, and AI-driven solutions, is seeking a Program Manager to lead the development and deployment of an AI-Enabled Marketing and Communications Campaign Management System for the U.S. Air Force. This role requires a strong leader with hands-on expertise in Adobe Experience Platform (AEP) and its connected ecosystemGenStudio, Journey Optimizer, Experience Manager (AEM Assets), and Workfront. The Program Manager will guide a multidisciplinary team in designing, integrating, and scaling an enterprise-level solution that modernizes marketing operations, data management, and digital engagement across the mission. If you have deep Adobe platform experience, strong delivery discipline, and a passion for transforming how large organizations engage through data and AI, this opportunity is for you.

Key Responsibilities

Program Leadership & Delivery

  • Lead overall program execution, ensuring objectives, milestones, and deliverables are achieved on time and within scope.
  • Translate client mission into actionable program and technical strategies.
  • Oversee schedules, budgets, risk management, and resource allocation for multiple integrated workstreams.
  • Maintain documentation, governance, and program reporting aligned with NIS quality and performance standards.

Stakeholder & Partner Engagement

  • Serve as the primary point of contact for government, partner, and internal stakeholders.
  • Lead program reviews, briefings, and cross-team collaboration sessions.
  • Build strong, transparent relationships with clients, vendors, and technical teams.

    • Adobe Platform & Technical Oversight

  • Oversee architecture and implementation of Adobe Experience Platform (AEP), GenStudio for Performance Marketing, Journey Optimizer (AJO), Experience Manager (AEM Assets), and Workfront.
  • Ensure seamless integration with existing enterprise systems and secure, cloud-native operations.
  • Guide data strategy, personalization workflows, and AI-driven automation.
  • Optimize campaign performance through analytics, unified data views, and predictive modeling.

    • AI and Data Innovation

  • Drive adoption of AI for creative automation, journey orchestration, and real-time analytics.
  • Promote the use of simulation and testing tools to validate campaign effectiveness.
  • Foster a culture of continuous improvement through data-driven insights.

    • Team Management

  • Lead and mentor cross-functional teams of developers, analysts, and project leads.
  • Ensure alignment between technical teams, business objectives, and end-user needs.
  • Manage subcontractor coordination and deliverable quality across partner organizations.

    • Qualifications

  • US Citizenship and preference for DoD Secret clearance
  • Bachelor's degree in information systems, Computer Science, or related field (Master's preferred)
  • 8+ years of hands-on experience with Adobe Experience Platform (AEP) and related tools (GenStudio, Journey Optimizer, AEM Assets, Workfront)
  • 10+ years of overall IT program or project management experience, preferably in digital transformation or enterprise systems
  • At least 6 years of experience managing or supporting U.S. Government IT programs or federal digital transformation initiatives
  • Strong understanding of AI, data integration, and marketing automation workflows
  • PMP or equivalent project / program management certification
  • Excellent communication, leadership, and stakeholder management skills

    • Preferred experience :

  • Experience leading digital transformation programs in government or large enterprise environments
  • Knowledge of the Department of Defense (DoD) Risk Management Framework (RMF) process is a plus
  • Familiarity with data privacy, accessibility, and compliance best practices
  • Strong technical background in API integrations, cloud-based architecture, and analytics platforms

    • Why NIS

    At NIS, we combine small-business agility with enterprise-grade capability. As a certified SDVOSB with ISO and CMMI credentials, we deliver secure, scalable technology solutions that support critical missions across government and industry. Lead a flagship AI transformation initiative with real mission impact. Collaborate with Adobe and leading technology partners on next-generation digital platforms. Work in a culture built on innovation, teamwork, and service excellence. Enjoy competitive compensation, benefits, and growth opportunities.

    About Nationwide IT Services NIS is an IT and Management consulting company and is a CVE-verified Service-Disabled Veteran-Owned Small Business. Our mission is to deliver value-added services to our customers, leveraging technology, people, and industry best practices to implement innovative solutions through our trusted employees and team members. Our benefits package includes medical, dental, and vision insurance, life and disability insurance, 401(k) plan with employer match, paid holidays, PTO (sick / vacation), commuter benefits, employee assistance program (EAP), and educational reimbursement, along with Pet Insurance. Nationwide IT Services, Inc. provides equal employment opportunities (EEO) to all qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetics, disability, or protected veteran status.

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