Accounts Receivable Clerk

About the job
We're looking for a detail-oriented and motivated Accounts Receivable Clerk to join our Accounting and Credit team and help support our growing specialty store and wholesale operations.

Job Summary:
The Accounts Receivable Clerk is responsible for overseeing incoming payments, maintaining accurate records, and ensuring timely collection from our specialty store accounts. This position will also communicate with our factors, reconcile discrepancies, work with Customer Service and Shipping, and support the financial health of the company through proactive collection strategies.

Key Responsibilities:

• Monitor and manage accounts receivable aging for specialty store and wholesale accounts
• Proactively contact customers via phone and email to collect outstanding balances
• Communicate with factoring companies to verify payments, resolve chargebacks, and ensure proper credit application
• Research and resolve payment discrepancies, short pays, and deductions
• Maintain detailed and accurate records of customer interactions and payment history
• Apply payments and reconcile customer accounts in the accounting system
• Generate aging reports and assist with month-end closing procedures
• Collaborate with the sales and shipping teams to address customer account issues and release holds
• Assist with credit checks and new account setups as needed

Qualifications:

• 2+ years of experience in accounts receivable or credit/collections, preferably in wholesale or apparel
• Experience working with factoring companies (e.g., CIT, Blue Ridge, etc.) is highly preferred
• Strong communication and interpersonal skills
• High level of accuracy and attention to detail
• Proficient in Microsoft Excel; familiarity with accounting software (e.g., QuickBooks, Microsoft Dynamics, or similar)
• Ability to manage multiple accounts and prioritize workload effectively
• Team player with a proactive and solution-oriented attitude