Description
A Department Manager develops and motivates department associates. Develops the department’s sales growth by monitoring and improving the department’s level of customer service and visual presentation.
Primary job responsibilities of a Department Manager include the following :
- Observes, assists, and motivates sales associates to provide excellent customer service daily; sets an example for others to follow.
- Trains sales associates in sales technique, product knowledge, and department and store policies and procedures as needed.
- Assesses sales associates' performance and writes and conducts performance
reviews, fairly and timely. Follows all disciplinary procedures when necessary.
- Provides feedback to department associates on selling and account statistics on a bi-weekly basis, as well as other performance observations as needed.
- Addresses concerns to the department in a timely manner; develops and implements solutions, reporting to Store Management as necessary.
- Assists and monitors sales associates' use of the Customer Follow-Up Program to improve the quality of service the customer receives, and to increase sales.
- Executes all duties of a sales associate.
- Must be available to work a rotation of day, evening, and weekend shifts. May be scheduled to work 6 days a week and up to 8 hours a day during peak department business times.
Requirements : Open availability is preferred, positive attitude, team oriented, open to feedback and hard working.
Benefits Include : 401K, Competitive Pay, Employee Discount, Health Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Life Insurance, Sick Pay, Paid Holidays, Paid Vacations, Credit Union, Direct Deposit, Potential for Growth and Fun working environment.
Closed ALL major Holidays and only open until 4pm on New Year’s Eve, Christmas Eve and Thanksgiving Eve
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