Account Supervisor / Account Director

Job Description

Job Description

Who we are :

The Bliss Group is a full-service marketing communications firm powered by analytics and audience insights. Founded in 1975, we blend data science with storytelling to connect with people through precision, empathy and purpose. We’re deeply committed to finding, training and empowering professionals who are smart and kind in equal measure.

Position Overview :

The Bliss Group is looking for an Account Supervisor or Account Director to join and lead a mix of accounts in our Financial Services practice and our Professional Services practice, responsible for the  B2B  PR and content marketing activities across a variety of accounts.

This role offers the opportunity to collaborate with practice leads and other senior leaders to serve client programs spanning traditional media relations and thought leadership, content development and strategy, digital and social media. This award-winning team is at the forefront of audience insights and marketing communications innovation, harnessing AI & analytics-driven intelligence to inform strategic programs across traditional and emerging channels.

Responsibilities include but are not limited to :

• Client Leadership & Strategy : Serve as day-to-day account driver for select clients, managing both strategy and execution; provide strategic counsel and anticipate client needs, thinking several steps ahead; assist in developing long-term client plans and program recommendations; develop media relations strategies, goals, media targets, and pitch angles and lead a team to secure strong results.
• Content / PR Development & Program Execution : Create and edit high-quality content including pitches, bylined articles, blog posts, infographics, white papers, and marketing collateral; manage media pitching and serve as a primary media contact; oversee reporting mechanisms and KPI tracking for clients and account teams
• Team Development & Leadership : Coach and mentor junior staff members, providing constructive feedback; delegate effectively while maintaining accountability for final deliverables; participate in or lead client presentations alongside senior team members, owning responsibility for final outcomes; support organic growth and new business development initiatives
• Account Management Excellence : Maintain deep industry knowledge that directly impacts client success; manage account profitability and team utilization effectively; build trusted relationships with client decision-makers; route relevant insights to account teams and clients

Qualifications :

Bliss Benefits & Perks : (Only applicable to full time salaried employees)

Work Location : This position will be based in our NYC office, working a hybrid schedule.

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