This is an order entry and receptionist position. The Sales Support Representative will assist the
Sales Department by following up with sales representatives, processing sales orders, processing
sales leads, and completing returns. This individual will also answer and screen phone calls in a
timely manner and will direct calls to the appropriate offices.
Responsibilities :
- Process sales orders
- Process customer returns
- Process order updates, coordinate ship dates, and communicate lead times to sales reps with
input from production / shipping departments
Answer and screen phone callsQualifications / Requirements :
1-2 years sales support, customer service, order entry, administrative assistant, or receptionexperience required
Intermediate computer skills with working knowledge and experience in Microsoft Officeincluding Excel and Word. QuickBooks experience is a plus.
Required Skills / Abilities :
Excellent time-management skills with the ability to prioritize and multitaskData Entry skillsAttention to detail and ability to adjust to ever-changing protocolsMust be able to work with a minimum amount of supervisionMust be able to work in a fast-paced environmentAbility to communicate effectively - both in written and verbal formAbility to problem solveReliable Transportation