Talent.com
Operations Management Technician / Engineer lll

Operations Management Technician / Engineer lll

ENGINEERING SERVICES NETWORK, Inc.Norfolk, VA, USA
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that support our nation's defense. For more than two decades, we have been providing our military and government customers with mission-critical services including engineering and technical support, strategic and program management, testing and evaluation, operations, support, and information technology. We are committed to proven, repeatable corporate quality management processes and are certified CMMI Maturity Level III - Development / Services & ISO 9001 : 2015.

We are seeking an Operations Management Technician / Engineer III

Located on-site at NOB Norfolk, VA

The Operations Management Technician is a multidisciplinary position that will be expected to cross train across all IPT supported applications; troubleshoot afloat and ashore system issues to include program / application / network problems; deploy software afloat and ashore; participate in software testing; provide functional application training. The Operations Management Technician is specifically responsible for the following functions of BA ISEA IPT Operations Management :

Fleet Modernization :

  • Providing new application deployment rollout and cutover.
  • Providing all deployment activities to ensure success, meeting the customer's expectation.
  • Effectively interface with on-site coordinators, program office sponsors, ship personnel, and various waterfront support in coordination with and / or at the direction of the Fleet Modernization Liaison Manager and in conjunction with specific system Alteration Installation Team (AIT) Leaders.
  • Develop technical solutions and support process improvement initiatives keeping the Fleet Modernization Liaison Manager informed on risks and issues that could significantly impact the business.
  • Assisting the Fleet Modernization Liaison Manager and / or AIT Leaders with coaching and facilitating the development of team members through daily engagement
  • Assist in the development of cost estimates at the direction of the Fleet Modernization Liaison Manager and / or AIT Leaders to fulfill the install demand signal (annual spend plan input)

Service Desk :

  • Monitor and manage assigned trouble tickets to ensure effective and efficient resolution.
  • Communicate directly with customers, other team members, and other SMEs as required; provide customer guidance / training as needed.
  • Communicate with database engineering and system engineers / developers as required / appropriate
  • Analyze ability to solve customer issues at various Tiers (i.e., appropriate problems are solved at a given Tier and escalated appropriately)
  • Proactive Sustainment

    • Additional :

  • Perform SAFe Agile functions in accordance with the work assigned.
  • Resolve conflicts across deployment and distance support by performing work objectives as a cohesive unit – one team working together
  • Functional Subject Matter Expert (SME) : Must have knowledge of the technical aspects of the family of system applications for LOG IT system(s) and understand how the system / apps all work / fit together. Senior SMEs will be expected to mentor junior SMEs and cross train on all systems in the BA ISEA IPT and will be encouraged to gain system administrator certifications.
  • System Administrator Subject Matter Expert (SME) : Must have knowledge of the technical aspects of the Operating System (WIN, SEQL), setting up Servers, Databases, Network connections, and how the system / apps all work / fit together. Senior SMEs will be expected to mentor junior SMEs and cross train on all systems in the BA ISEA IPT.

    • Education :

  • BS degree in Engineering, Physics, Network Security, Information Systems or Computer Science.
  • Software Engineer or computer related degrees only : Working towards the following certifications within one and a half year after assuming

    • Qualifications :

  • Professional Software Engineering Master (PSEM) / Certified Software Development Professional (CSDP) or with COR approval complete a vendor / platform specific certification (e.g., Microsoft Certified Solutions Developer (MCSD), Microsoft Certified Applications Developer (MCAD), Microsoft Certified Database Administrator (MCDBA), Sun Certified Professional (SCP), Red Hat Certification Program (RHCP), CISCO Certified Network Professional (CCNP), CISCO Certified Design Professional (CCDP), Oracle Certified Professional (OCP), Certified SAFe Agile Software Engineer, Certified SAFe DevOps Practitioner, Certified SAFe Architect, and Foundational, Associate or Professional Amazon Web Services (AWS) certifications).
  • Six (6) years of experience in Navy maintenance, logistics, and business system projects, to include : Engineering, Systems Analysis, Information Assurance, Requirements Analysis, Net development, SQL / Oracle Database Administration, Software Installation, System Administration, Release management, Systems Architecture, Systems / Equipment Support, Test and Evaluation, and Logistics support of C4ISR requirements.
  • Three (3) years of technical experience in support of DoN Systems in the maintenance and sustainment phase of the lifecycle.
  • Experience may be achieved simultaneously.

    • Job Posted by ApplicantPro

    Create a job alert for this search

    Operation Management • Norfolk, VA, USA

    Related jobs
    • Promoted
    Bomb Technical

    Bomb Technical

    U.S. NavyCarrollton, VA, United States
    Full-time
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Americans live for fireworks on the Fourth of July. The other 364 days of the year, Explosive Ordnance Disposal (...Show moreLast updated: 30+ days ago
    • Promoted
    Information Technology Professional

    Information Technology Professional

    U.S. NavyRescue, VA, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and su...Show moreLast updated: 30+ days ago
    • Promoted
    Logistics Manager

    Logistics Manager

    U.S. NavyRescue, VA, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.In this field, your efforts are critical in delivering what the Navy needs for mission success.Youll always be t...Show moreLast updated: 30+ days ago
    • Promoted
    Search & Rescue

    Search & Rescue

    U.S. NavySeaford, VA, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.When lives are on the line, Navy Aviation Rescue Swimmers (AIRRs) are exceptionally adept at answering the call....Show moreLast updated: 30+ days ago
    • Promoted
    Special Warfare Combat Crewman

    Special Warfare Combat Crewman

    U.S. NavySeaford, VA, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.From shallow rivers to distant shores, the United States depends on an elite defense force known as Special Warf...Show moreLast updated: 30+ days ago
    • Promoted
    Licensed Therapist (LCSW, LPC, LMFT)

    Licensed Therapist (LCSW, LPC, LMFT)

    LifeStance HealthCapeville, VA, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 26 days ago
    • Promoted
    AN / TPS-80 G / ATOR CRT

    AN / TPS-80 G / ATOR CRT

    Decision TechnologiesVirginia Beach, VA, United States
    Permanent
    Join a dynamic company, Decision Technologies, Inc.With our extensive experience in developing RF Systems and Missile Sensors, production transition, quality and reliability assessment, test and ev...Show moreLast updated: 24 days ago
    • Promoted
    Business Operations Technician

    Business Operations Technician

    VirtualVocationsVirginia Beach, Virginia, United States
    Full-time
    A company is looking for a Business Operations Technician.Key Responsibilities Conduct Ethernet testing, including performance, interoperability, and compliance testing Utilize Ethernet test too...Show moreLast updated: 2 days ago
    • Promoted
    Cloud Engineering Director

    Cloud Engineering Director

    VirtualVocationsPortsmouth, Virginia, United States
    Full-time
    Key Responsibilities Lead and manage Cloud Engineering and Cloud Infrastructure teams, ensuring timely delivery of cloud solutions Develop and execute cloud strategy aligned with organizational ...Show moreLast updated: 2 days ago
    • Promoted
    Cyber Warfare Technician

    Cyber Warfare Technician

    U.S. NavySeaford, VA, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.As a Cryptologic Technician, you are one of the worlds greatest problem-solvers. Were looking for people with sha...Show moreLast updated: 30+ days ago
    • Promoted
    US Navy Diver

    US Navy Diver

    U.S. NavySeaford, VA, United States
    Full-time
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Not many people can claim the ocean as their office. As a Navy Diver, your job will take you to the depths of the...Show moreLast updated: 30+ days ago
    • Promoted
    Site Reliability Engineering Manager

    Site Reliability Engineering Manager

    VirtualVocationsChesapeake, Virginia, United States
    Full-time
    A company is looking for a Manager, Software Engineer.Key Responsibilities Define and execute the strategic vision and roadmap for the Site Reliability Engineering function Provide leadership an...Show moreLast updated: 30+ days ago
    • Promoted
    Electronics Engineer

    Electronics Engineer

    U.S. NavyRescue, VA, United States
    Full-time +1
    To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Every successful engineering career needs a solid foundation, and thats exactly what youll get.Do your job right...Show moreLast updated: 30+ days ago
    • Promoted
    Engineering Manager

    Engineering Manager

    VirtualVocationsVirginia Beach, Virginia, United States
    Full-time
    A company is looking for an Engineering Manager, Relationships.Key Responsibilities Lead, mentor, and grow a high-performing team of software engineers Own the technical strategy around key feat...Show moreLast updated: 30+ days ago
    • Promoted
    Engineering Manager, Infrastructure

    Engineering Manager, Infrastructure

    VirtualVocationsVirginia Beach, Virginia, United States
    Full-time
    A company is looking for an Engineering Manager, Core Infrastructure.Key Responsibilities Build and lead the first infrastructure team, defining strategy and success metrics Own major initiative...Show moreLast updated: 30+ days ago
    Operations Management Technician / Engineer IV

    Operations Management Technician / Engineer IV

    ENGINEERING SERVICES NETWORK, Inc.Norfolk, VA, USA
    Full-time
    Quick Apply
    Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB). ESN delivers trusted solutions that supp...Show moreLast updated: 30+ days ago
    • Promoted
    B-Level Technician

    B-Level Technician

    Williamsburg LandingWilliamsburg, VA, United States
    Full-time +1
    The Environmental Services Technician, under the direction and supervision of the Housekeeping Manager, supports the housekeeping staff by performing routine and non-routine tasks such as trash rem...Show moreLast updated: 30+ days ago
    Unmanned Systems Portfolio Technician

    Unmanned Systems Portfolio Technician

    SimIS Inc.Suffolk, VA, US
    Full-time
    Quick Apply
    Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State...Show moreLast updated: 30+ days ago
    • Promoted
    Software Engineering Manager

    Software Engineering Manager

    VirtualVocationsPortsmouth, Virginia, United States
    Full-time
    A company is looking for a Software Engineering Manager (Remote).Key Responsibilities Foster an inclusive team culture focused on innovation and engineering excellence Ensure adherence to softwa...Show moreLast updated: 30+ days ago
    • Promoted
    Applications Administrator II

    Applications Administrator II

    VirtualVocationsChesapeake, Virginia, United States
    Full-time
    A company is looking for an Applications Administrator II.Key Responsibilities Install, maintain, upgrade, and improve enterprise operating environments and infrastructure Monitor system perform...Show moreLast updated: 3 days ago