Production Support Specialist I

PRODUCTION SUPPORT SPECIALIST I

WHAT IS THE OPPORTUNITY?

The Production Support Specialist I is an entry-level role responsible for providing support to various production teams within the Small Business / Consumer and Commercial Operations groups.

WHAT WILL YOU DO?

Receives and uploads conditions / documents pertaining to loans.

Initiates third party orders such as but not limited to appraisal, title, flood, insurance, credit, verifications of employment, etc.

Send various letters to clients to ensure City National Bank remains complaint with all federal, state, and local regulations.

Review and clear conditions within authority.

Perform routine data entry and validation tasks.

Follows up for trailing docs as needed.

Verifies and inputs loan information accurately into loan origination system.

Other duties as assigned by management.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications

Bachelor's Degree or equivalent

Minimum 1 year of recent mortgage or commercial experience.

Minimum 1 year of administrative / office clerk experience.

Additional Qualifications

Ability to identify and resolve problems in a timely manner.

Strong attention to detail and accuracy.

Ability to maintain high levels of performance, especially in stressful situations.

Excellent written and verbal skills.

Excellent organizational skills.

Proficient PC skills, including Microsoft Office and Loan Origination systems

WHAT'S IN IT FOR YOU?

Compensation Starting base salary : $20.28 - $30.42 per hour. Exact compensation may vary based on skills, experience, and location.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including :

Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

Generous 401(k) company matching contribution

Career Development through Tuition Reimbursement and other internal upskilling and training resources

Valued Time Away benefits including vacation, sick and volunteer time

Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

Career Mobility support from a dedicated recruitment team

Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

• Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.