Desktop Support Engineer

Desktop Support Engineer

Raleigh, NC || Gastonia, NC (Onsite)

Contract Position

Key Responsibilities :

• On-Site Support : Respond to client queries and provide on-site technical assistance.
• Network Maintenance : Ensure consistent operation of client networks, including routers, servers, and other hardware.
• Troubleshooting : Diagnose and resolve hardware and software issues.
• Installation and Configuration : Set up new hardware, software, and operating systems.
• Training and Assistance : Provide training and technical support to end-users.
• Documentation : Maintain records of issues and solutions in a ticketing system.
• Collaboration : Work with other IT professionals to ensure seamless support.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.