Senior Product Manager, Buyer Experience & Storefront Waltham, MA

Senior Product Manager, Buyer Experience & Storefront

Xometry (NASDAQ : XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is looking for a driven and customer-focused Senior Product Manager to significantly enhance the buyer journey on our marketplace. In this role, you will be crucial in optimizing the user experience and driving engagement and conversion within the storefront and key buyer interactions.

You will play a vital part in shaping and executing the product vision for a seamless, intuitive, and efficient buyer experience. Collaborating closely with design and engineering teams, you will optimize buyer interactions from discovery through checkout, ensuring maximum value at each stage. This position demands a strong understanding of buyer needs and marketplace dynamics, combined with solid product management expertise. You will contribute to product strategy, foster cross-functional collaboration, and deliver customer-centric solutions aligned with Xometry’s mission and growth objectives.

Responsibilities :

• Product Strategy & Roadmap : Define and execute the product strategy for the Buyer Experience and Storefront, ensuring alignment with Xometry’s business goals and contributing to a low-friction buyer journey across all touchpoints.
• Cross-Functional Collaboration : Partner closely with engineering, marketing, sales, design, user research and data science teams to ensure alignment on product priorities, roadmaps, and successful execution within your area.
• Data-Driven Decisions : Utilize data, market insights, and customer feedback to inform product decisions. Define and monitor key performance metrics (KPIs) to track initiative success and adjust strategies as needed.
• Customer Advocacy : Champion the buyer’s experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base within the storefront and key buyer journey stages.
• Feature Development & Optimization : Drive continuous improvements to the marketplace, focusing on removing friction points and streamlining the path to purchase within the storefront and critical buyer flows.
• Communication : Act as a key point of contact for stakeholders, presenting updates, insights, and product opportunities related to your domain.
• Leverage Cutting-Edge Build Technology : You will leverage advanced genAI tools across the development stack, from ideation to prototyping empowering you and your team to build and execute faster.

Outcomes You Will Influence :

As a Senior Product Manager, Buyer Experience & Storefront , you will directly impact Xometry's growth by driving measurable improvements across key aspects of the buyer's journey and storefront. Success will be defined by :

Qualifications :

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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles : Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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