Security Operation Executive (Conrad Singapore Orchard)

Security Operation Executive

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here : to delight our guests, Team Members, and owners alike.

The Security Operation Executive responsible for the safety and security of guests, employees, and hotel assets during his shifts. He reports to the Assistant Security Manager and assists him in the supervisory and training of the security officers. He will present the Assistant Security Manager (ASM) in his absence.

Responsibilities

As the Security Operation Executive, you will be responsible for performing the following tasks to the highest standards :

• Assist in the planning and organizing the security officer's roster and duties.
• Assist in training all employees in safety, security, and fire safety responsibilities.
• In charge of all the SOPs, documentation, delegate of jobs to other officers.
• Assist in specific training to security officers below him.
• Keep Assistant Security Manager fully informed of all security related matters and also to Assistant Security Manager in the absence of Director of Safety & Security.
• Working closely with ASM and Director of Safety & Security as part of the security management team.
• Maintain a chronological log of all incidents, making sure that all documentation are completed by any officers and to follow up.
• Assisting in conducting investigation work, hold inquiries and interviews when instructed by Assistant Security Manager. Keep all records and reports concerning security matters and hotel business confidential.
• Brief and de-brief the security officers on the latest instruction.
• Enforce the hotel rules and regulations.
• Relief and cover the duty officers as and when required.
• To perform other tasks or projects as assigned by hotel management and staff.
• Prepares and conducts roll call parade (briefing).
• Put up the daily security report after compiling all incidents from security desk occurrence book such as :
• Complaints from guest.
• Untoward incidents involving guest, patron and staff.
• Damage caused to hotel's property.
• Recovery of valuables.
• Result of VVIP functions.
• Security flaws detected, and remedial or preventive action taken.
• Other cases or information which may be of security interest.

Qualifications

A Security Operation Executive serving Hilton Brands is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow :

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!