Wellness and Membership Director

Job Description

The Branch Wellness and Membership Director leads the Wellness (Fitness & Group Exercise) and Membership teams to ensure the YMCA is the most welcoming place on earth. This role is responsible for exceeding revenue goals, managing expenses, and delivering exceptional member experiences. The Director oversees the development, implementation, and evaluation of wellness and membership programs, ensuring growth in participation and retention. Responsibilities include staff recruitment and development, budget management, program innovation, and community engagement.

Qualifications

• Bachelor’s degree in a related field or equivalent experience
• Minimum two years in Fitness, Member Services, and Sales
• Strong sales and customer service background
• Two years of supervisory experience preferred
• CPR, First Aid, AED certifications required
• Nationally recognized Group Exercise / Fitness certification (NASM, ACSM, ACE, AFAA) preferred
• Ability to teach multiple group exercise formats
• Experience with diverse populations and community collaboration
• Bilingual (English / Spanish) preferred
• Must maintain required training certifications per association policy

Essential Functions