Remote Personal Injury Intake Paralegal

Job Description

Job Description

We’re seeking an experienced Remote Intake Paralegal who will be the first point of contact for individuals seeking answers, compassion, and advocacy. In this role, you’ll help evaluate which cases our firm can pursue, balancing empathy with sound judgment, and guide qualified cases through the onboarding process to ensure a strong start for litigation.

This position blends the roles of client advocate, case evaluator, and intake strategist with a strong focus on client communication, accuracy, and efficiency.

Key Responsibilities

• Client Engagement
• Conduct interviews with potential clients to assess case merit and fit.
• Build rapport and trust with individuals in crisis through professionalism and empathy.
• Serve as the voice of the firm during a client’s first interaction.
• Case Evaluation and Pre-Litigation Support
• Review intake information and supporting documentation to help identify viable personal injury, medical malpractice, and product liability claims.
• Flag urgent medical or legal issues for attorney review.
• Coordinate with the pre-litigation team to ensure seamless case transition.
• Client Guidance
• Clearly explain firm processes, case timelines, and next steps to new clients.
• Ensure intake forms and retainer agreements are completed accurately.
• Maintain sensitivity and professionalism in all client communications.
• System and CRM Management
• Enter and manage all lead data in Lead Docket to ensure accurate tracking and follow-up.
• Monitor the transition of signed cases from Lead Docket to Filevine .
• Identify opportunities to streamline intake workflows and improve client experience.
• Collaboration
• Work closely with attorneys, paralegals, and the intake team to ensure each client receives prompt attention and high-quality service.
• Coordinate with marketing staff to improve lead conversion and optimize intake processes.

Qualifications

How to Apply

Submit your resume and a brief cover letter describing your intake experience and familiarity with Lead Docket or similar systems. Qualified candidates will be contacted for an interview.

Schlesinger Law Offices is a litigation-focused personal injury law firm with a national reputation and a deep commitment to client care. For over 70 years, we’ve represented clients in nearly every kind of catastrophic injury. Our record of verdicts and settlements speaks for itself.

Schlesinger Law Offices is an equal opportunity employer.

Company Description

As a multi-generational firm with more than seven decades of collective experience in the legal field, our Fort Lauderdale personal injury lawyers are dedicated to upholding a high standard of excellence. Over the years, we are proud to have accomplished something in the justice system, helping hundreds of clients obtain favorable settlements and verdicts that enable them to move forward. Due to our established reputation and dedication to powerful advocacy, our presence commands respect in the courtroom throughout South Florida.

Company Description

As a multi-generational firm with more than seven decades of collective experience in the legal field, our Fort Lauderdale personal injury lawyers are dedicated to upholding a high standard of excellence. Over the years, we are proud to have accomplished something in the justice system, helping hundreds of clients obtain favorable settlements and verdicts that enable them to move forward. Due to our established reputation and dedication to powerful advocacy, our presence commands respect in the courtroom throughout South Florida.