Medical Assistant - Family Practice, Athens

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Job Description Summary

This position is responsible for administrative and clinical duties delegated by the physician. The Medical Assistant is responsible for assisting physician with patient care in compliance with the Ohio Administrative Code. Other responsibilities include, but are not limited to, routine clinical and administrative duties as needed to meet the needs of the practice to which it is assigned. The duties of the Medical Assistant vary from office to office based on size and specialty of the practice.

Minimum Qualifications

High School Diploma or Equivalent AND one of the following : Completion of Medical Assistant Career Tech Program Completion of School of Medical Assisting Military Medic Training Paramedic (EMT-P) Training 1 year experience working as a medical assistant in PCP practice or like practice for which they are applying.

Responsibilities And Duties

Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice. Successful completion of Care Connect EMR documentation skills. Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of EMR in basket. Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate dept / unit personnel. Communicates with patients and customers in a respectful and caring manner. Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity and quality of care and coordination of services. Collects and monitors patient data; reports patient data and patient need as directed. Maintains documentation guidelines around patient chargeable items / services. Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility. Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements. Promotes and advocates for patient quality, safety, and experience initiatives. Acts as a role model. Serves as SME / resource to the dept / unit / practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User). Has oversight of efficient and effective patient flow including preparing the patient for the visit / admission and providing specific services and education as determined by the providers in accordance with licensure and policy. Leads and supports development of standard work and develops necessary customizations. Functions as a clinical preceptor and is responsible for training new staff. Is compliant with scope of practice.

Additional Job Description

Basic computer literacy (email, spreadsheets, data entry); willingness to train and adapt to new procedures and technologies; comfortable working in a learning environment with family medicine residents; empathy and compassion for patients of all ages; strong communication and active listening; teamwork; professionalism and a positive attitude.

Work Shift : Day

Scheduled Weekly Hours : 40

Department : PCP and Residency Clinic