Goodwill Maine Mall Retail Store Manager

Store Manager

Lead the future of thrift with purpose. Goodwill is on the lookout for a passionate, people-centered leader to guide our flagship retail store into a new era. This is more than a leadership role it's a chance to shape the future of sustainable shopping, inspire a dedicated team, and make a real impact in our community. Location : South Portland, ME (Maine Mall Road) Pay : 66K D.O.E plus a yearly bonus incentive up to 20% of your salary! - Store success equals your success!! Job Summary : The Store Manager, reporting to the Regional Director of Store Operations, plans and leads the efficient operation of the assigned retail store and donation center to achieve the triple bottom line objectives : integrating social, economic and environmental goals into thinking, planning and action. The Store Manager, acting within the scope of Goodwill Northern New England's Citizenship Behaviors, drives operational excellence through a relentless commitment to people development and continuous improvement.

Key Responsibilities

• Team Leadership : Recruit, train, and manage a team of employees, fostering a positive and productive work environment. Set performance expectations, provide coaching and feedback, and promote staff development.
• Customer Service : Ensure customers receive excellent service by setting and maintaining high customer interactions, merchandising, and store cleanliness standards.
• Inventory Management : Oversee inventory control, including pricing, stocking, and rotation of merchandise to maximize sales and minimize waste.
• Sales Growth : Develop and implement strategies to drive sales growth, including merchandising displays, promotions, and customer engagement initiatives.
• Financial Management : Manage store budgets and financial performance, monitoring expenses and revenue to achieve budget targets.
• Quality Control : Maintain merchandise quality standards and ensure all items meet Goodwill's quality guidelines.
• Compliance : Ensure compliance with all Goodwill policies, as well as federal, state, and local laws and regulations.
• Community Engagement : Represent Goodwill in the local community, building positive relationships with customers, donors, and community partners.

Minimum Qualifications

Preferred Qualifications

Qualifications Skills Required

Education Required

Licenses & Certifications Required

Experience Required

Equal Opportunity Employer

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