Overview
The Vice President, Communication Surveillance Compliance is a leadership role responsible for the strategic direction, execution, and oversight of State Street’s global communication surveillance program. This role spans multiple jurisdictions and business lines and ensures compliance with internal conduct standards and regulatory expectations. The incumbent serves as the enterprise subject matter expert (SME) for communication surveillance and leads globally distributed teams in identifying, escalating, and remediating financial crime risks.
This role can be performed in a hybrid model, balancing work from home and office. Our standard hybrid model is 4 days on site and 1 day remote. Preferred location is Boston or Quincy, MA. We will also consider applicants from : Stamford, CT; Princeton and Clifton, NJ; Berwyn, PA.
What You Will Be Responsible For
As Vice President, Compliance – Global Communication Surveillance you will be responsible for :
Global Surveillance Leadership
- Lead multi-regional surveillance teams across North America, EMEA, and APAC
- Assign regional officers-in-charge and ensure continuity of coverage and task ownership across time zones
- Oversee surveillance operations for State Street Markets and State Street Global Treasury, ensuring alignment with business-specific risk profiles
Surveillance Execution & Technology Enablement
Direct daily and monthly reviews of electronic communications (email, voice, chat, collaboration platforms) while utilizing best-in-class surveillance toolsImplement and optimize AI-driven surveillance tools to enhance detection of market abuse, conduct violations, and off-channel communicationsMaintain and evolve lexicons targeting market misconduct (e.g., insider trading, manipulation, MNPI exposure) and breaches of the State Street Standard of ConductEthics & Conduct Escalation
Serve as the primary escalation point for flagged communications involving potential breaches of the State Street Code of ConductInitiate and document referrals to Ethics, Global Human Resources, Compliance, and other internal partnersCollaborate with the Conduct Standards Committee to support investigations, findings, and remediation actionsMaintain referral logs and ensure compliance with escalation protocols and audit requirementsWhat We Value
These skills will help you succeed in this role
Strong analytical thinking, problem solving, research, time management, and verbal and written communicationAbility to produce high quality final work products under strict regulatory or management deadlinesAbility to take ownership and initiative, to negotiate, influence and build consensus in a demanding international environmentPolicy Governance & Risk Management
Develop, certify, and maintain surveillance policies, control descriptions, and procedural documentationLead remediation efforts for backlog reduction, SLA alignment, and risk mitigation across business linesReporting & Analytics
Design and manage global reporting frameworks for operational metrics, daily dashboards, monthly summaries, and quarterly executive reportsStandardize and automate reporting across business units and regionsStakeholder Engagement & Governance
Act as the Market Surveillance SME in business oversight committees, providing expert guidance on surveillance trends, risks, and controlsLiaise with Compliance, Risk, Legal, Technology, and Business Unit leaders to align surveillance practices with enterprise goalsRepresent the surveillance function in strategic planning forums and regulatory engagementsTraining & Development
Lead onboarding, training, and certification programs for surveillance staffSupport succession planning and team transitions through structured coverage models and documentationPromote a culture of compliance and continuous improvementEncourage participation in State Street’s ERGs to foster inclusion, professional growth, and cross-functional collaborationEducation & Preferred Qualifications
Minimum of 10 years of experience in compliance, financial crimes, market surveillance, or related regulatory functionsExperience navigating a highly matrixed global organization and building cross-functional partnershipsProven leadership in managing global teams and cross-border operationsDeep understanding of surveillance platforms, regulatory frameworks, and financial marketsStrong analytical, communication, and stakeholder management skillsBachelor’s degree required; MBA preferredWhat We Offer
Medical, Prescription Drug, Health Savings Account (HSA), Flexible Spending Accounts (FSAs)Dental, Vision, Employee-Paid Life and AD&D InsuranceEmployee-Paid Long-Term Disability, Critical Illness InsuranceIdentity Theft Protection, Legal Benefits, BeWell ProgrammePaid Time Off, Employee Assistance Program (EAP), Salary Savings Program (SSP)Salary Range
$110 000 - $177 500 Annual
The range applies to the role in the primary location specified. If the candidate would work outside the primary location, the applicable range could differ.
Job Application Disclosure
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.
Job ID : R-776876
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