New Jersey Licensed Pharmacy Specialist

A company is looking for a Pharmacy Help Desk Specialist.

Key Responsibilities

Answer telephone inquiries and provide exceptional customer service

Document calls and educate clients on plan policies and procedures

Resolve client drug benefit concerns and facilitate prior authorization requests

Required Qualifications

High School Diploma or equivalent required; Associate's degree preferred

1 year of customer service / member service experience in a call center or similar required

Health care industry experience is a plus

CPhT (Certified Pharmacy Technician) certification is a plus

Experience in a pharmacy support role and knowledge of Medicare guidelines is a plus