Field Application Engineer

About the job Field Application Engineer

Role Summary

Responsible for supporting the adoption and deployment of comapny's cutting-edge CXL-based computational memory solutions. Major responsibilities include engaging with customers and

partners to understand their technical requirements and ensuring seamless integration and

exceptional performance of company's products.

Key Responsibilities

• Customer / Partner Engagement CPU and Server Validation Process management

o Serve as the primary technical contact for customers, developing and executing

comprehensive device validation plans for company's CXL computational memory

solutions.

o Collaborate with customers to understand their system architectures, workloads,

and challenges, delivering tailored recommendations for seamless integration and

optimal performance.

o Manage test equipment setup, experimental planning, results analysis, and the end-

to-end validation process at customer sites, ensuring rapid adoption and high

reliability of company's devices.

o Conduct system-level debugging, performance tuning, and root cause analysis for

customer-reported issues.

o Develop and deliver technical presentations, training sessions, and documentation to

help customers effectively utilize company's computational memory.

o Assist in the creation of application notes, user guides, and best practices

documentation.

o Work closely with company's engineering and product development teams to provide

feedback on customer requirements, feature requests, and potential product

improvements.

o Partner with the marketing and business development teams to support go-to-

market strategies, including technical demos and proof-of-concept projects.

o Stay updated on emerging trends in computing systems (e.g. CXL, CPU, memory, and

near data processing) technologies to proactively address market demands and

challenges.

Key Requirement

o Bachelors or Masters degree in Engineering, Computer Science, or a related field

(or equivalent experience).

o At least 10 years of experience in technical and commercial roles, preferably within

CXL, Near-Data Processing, AI, or memory industries.

o Demonstrated ability to thrive in team-oriented environments while also working

independently, especially in high-pressure or ambiguous situations.

o Exceptional leadership, communication (both written and oral), and interpersonal

skills.

o Strong organizational and analytical abilities.

o Effective problem-solving and issue resolution skills.

o Willingness and ability to travel regularly to South Korea and occasionally to other

countries.

o Experience in field application engineering, technical marketing, or technical

specialist roles.

o Comprehensive knowledge of both hardware and software in AI, including

technical, commercial, and product / application expertise.