Shuttle Driver II

Job Responsibilities

Vehicle Operation - Operate, on a scheduled basis, a CCHMC shuttle Bus or any other CCHMC vehicle. Provide transportation to and from off-site parking and between campus and off campus sites.

Mobile Care Clinic - Assist with onboarding, and coordinate daily operations in collaboration with leadership and colleagues. Follow policies and procedures in compliance with infection control, regulatory, and safety standards. Assist with setup and breakdown of equipment, power sources, etc (exam areas). Address minor equipment or environmental issues, escalating more complex needs to appropriate personnel. Coordinate with IS for technical setup. Monitor and manage daily supplies including ordering, restocking, and inventory management. Assist with forms, PPE, medical supplies, and outreach materials. Partner with interpreters, scheduling, and clinical staff teams to ensure smooth patient throughput and timely access to care. Communicate proactively regarding schedules, delays, or patient needs. Troubleshoot issues and escalate concerns when necessary. Maintain contact with dispatch and leadership.

Customer Service - Meet and exceed expectations through consistent delivery of customer service. May perform check-in and registration duties following standard protocols and using appropriate electronic systems. May verify patient demographics and insurance, obtain necessary documentation, and ensure accurate and timely entries.

Vehicle Maintenance - Maintain a clean and safe vehicle. Ensure work areas are organized and present a safe, accessible, effective and efficient environment. Provide a safe and smooth experience for customers. Conduct pre- and post-trip vehicle inspections, monitor fuel levels, and address safety or maintenance concerns. Coordinate with Transportation Services for routine service needs, inspections, and vehicle documentation.

Special Assignments - Perform other driving duties as needed for Joint Commission visits, re-entry outings for rehab patients, and Mobile Care Clinics.

Compliance - Comply with all Department of Transportation regulations involved within the Commercial Driver Licensure. May ensure vehicle is in accordance with relevant clinical guidelines.

Job Qualifications

High school diploma or equivalent

2+ years of work experience in a related job discipline

Maintain current DOT physical card AND valid Commercial Drivers License with passenger endorsement. Must meet Cincinnati Children's Motor Vehicle Safety Program guidelines.

Primary Location Academy Building Schedule Full time Shift Evening

Department Parking & Transportation Employee Status Regular FTE 1 Weekly Hours 40

Expected Starting Pay Range

Annualized pay may vary based on FTE status $17.49 - $20.99

Market Leading Benefits Including :

Medical coverage starting day one of employment. View employee benefits here.

Competitive retirement plans

Tuition reimbursement for continuing education

Expansive employee discount programs through our many community partners

Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions

Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Reso