Talent.com
Branch Operations Manager - Weaver Lake Rd
Branch Operations Manager - Weaver Lake RdWELLS FARGO BANK • MAPLE GROVE, Minnesota, United States of America
No longer accepting applications
Branch Operations Manager - Weaver Lake Rd

Branch Operations Manager - Weaver Lake Rd

WELLS FARGO BANK • MAPLE GROVE, Minnesota, United States of America
20 hours ago
Job type
  • Full-time
Job description

Why Wells Fargo :

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About this role :

Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role you will :

  • Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
  • Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
  • Perform operational and customer support tasks
  • Provide excellent customer service, engage customers in conversations, and build relationships with them
  • Manage the schedule and the daily operations of the teller line
  • Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
  • Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
  • Support customers and employees in resolving or escalating concerns or complaints
  • Collaborate and consult with branch employees, colleagues, and mid-level managers
  • Interact directly with customers
  • Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
  • Manage allocation of people and financial resources for branch operations
  • Mentor and guide talent development of direct reports and assist in hiring talent
  • This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications :

  • 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education
  • 1+ years of Leadership experience
  • Desired Qualifications :

  • Leadership skills including the ability to build, develop, and motivate a diverse work team
  • Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
  • Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Ability to interact with integrity and professionalism with customers and employees
  • Knowledge and understanding of laws and regulations pertaining to the banking industry
  • Knowledge and understanding of retail compliance controls, risk management, and loss prevention
  • Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer / leadership reporting
  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • Cash handling experience
  • Job Expectations :

  • Ability to work a schedule that may include most Saturdays
  • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
  • This position is not eligible for Visa sponsorship
  • Job Location :

    13765 83rd Way North, Maple Grove, MN 55369

    Pay Range

    Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

    $27.00 - $37.00

    Benefits

    Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement
  • Posting End Date : 31 Oct 2025

  • Job posting may come down early due to volume of applicants.
  • We Value Equal Opportunity

    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

    Applicants with Disabilities

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

    Drug and Alcohol Policy

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

    Wells Fargo Recruitment and Hiring Requirements :

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    Create a job alert for this search

    Branch Manager • MAPLE GROVE, Minnesota, United States of America

    Related jobs
    Operations Manager - Fulfillment Center - Woodbury, MN

    Operations Manager - Fulfillment Center - Woodbury, MN

    Target • Woodbury, MN, US
    Full-time
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...Show more
    Last updated: 16 days ago • Promoted
    Branch Operations Lead - Minnesota Central Market

    Branch Operations Lead - Minnesota Central Market

    JPMorgan Chase • Minneapolis, MN, US
    Full-time
    Branch Operations Lead Trainee.We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thin...Show more
    Last updated: 30+ days ago • Promoted
    Carwash / Detailing Operations Manager $50k to $55k DOE MSP Plus $1000 Sign Bonus

    Carwash / Detailing Operations Manager $50k to $55k DOE MSP Plus $1000 Sign Bonus

    ODORZX INC. • Bloomington, MN, US
    Full-time
    ODORZX INC is seeking a dedicated and versatile Operations Manager who is not afraid to roll up their sleeves and lead by example. If you possess strong organizational skills, a hands-on approach, a...Show more
    Last updated: 30+ days ago • Promoted
    ABA Operations Manager

    ABA Operations Manager

    VirtualVocations • Minneapolis, Minnesota, United States
    Full-time
    A company is looking for an ABA Operations Manager.Key Responsibilities : Oversee daily operational workflows to ensure efficiency and consistency across departments Manage and support administra...Show more
    Last updated: 4 days ago • Promoted
    Operations Manager - Regional Distribution Center - Fridley, MN

    Operations Manager - Regional Distribution Center - Fridley, MN

    Target • Fridley, MN, US
    Full-time
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...Show more
    Last updated: 29 days ago • Promoted
    Senior Operations Manager - Regional Distribution Center - Fridley, MN

    Senior Operations Manager - Regional Distribution Center - Fridley, MN

    Target • Fridley, MN, US
    Full-time
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...Show more
    Last updated: 11 days ago • Promoted
    Manager of Contact Center Operations

    Manager of Contact Center Operations

    VirtualVocations • Saint Paul, Minnesota, United States
    Full-time
    A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Work with team...Show more
    Last updated: 1 day ago • Promoted
    Operations Manager

    Operations Manager

    VirtualVocations • Saint Paul, Minnesota, United States
    Full-time
    A company is looking for a Manager, Operations.Key Responsibilities Refine and manage systems related to general operations, HR, and finance Coordinate company events and travel logistics, inclu...Show more
    Last updated: 30+ days ago • Promoted
    Appraisal Operations Manager

    Appraisal Operations Manager

    VirtualVocations • Minneapolis, Minnesota, United States
    Full-time
    A company is looking for an Appraisal Desk Manager.Key Responsibilities Oversee daily operations of the appraisal desk to ensure timely and compliant processing of appraisal orders Manage relati...Show more
    Last updated: 4 days ago • Promoted
    Minnesota Leadership Opportunities

    Minnesota Leadership Opportunities

    Green Thumb Industries • New Hope, MN, United States
    Full-time
    Green Thumb is proudly on a mission to promote well-being through the power of cannabis.We are looking for a General Manager at RISE Dispensary to lead, manage, and inspire a diverse team in drivin...Show more
    Last updated: 30+ days ago • Promoted
    Central Operations Manager

    Central Operations Manager

    VirtualVocations • Minneapolis, Minnesota, United States
    Full-time
    A company is looking for a Central Operations Manager responsible for managing escalations and resolving complex fleet and maintenance issues. Key Responsibilities Own the Central Ops Escalation p...Show more
    Last updated: 3 days ago • Promoted
    Customer Operations Manager

    Customer Operations Manager

    VirtualVocations • Minneapolis, Minnesota, United States
    Full-time
    A company is looking for a Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing acc...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager I

    Operations Manager I

    VirtualVocations • Saint Paul, Minnesota, United States
    Full-time
    A company is looking for an Operations Manager I - Plan Documents.Key Responsibilities Oversee plan document processes, ensuring compliance with IRS, ERISA, and DOL requirements Provide leadersh...Show more
    Last updated: 30+ days ago • Promoted
    Sales Operations Manager

    Sales Operations Manager

    VirtualVocations • Minneapolis, Minnesota, United States
    Full-time
    A company is looking for a Sales Operations Manager to support sales operations across the Americas.Key Responsibilities Partner with Sales Management on business planning and strategy Analyze s...Show more
    Last updated: 30+ days ago • Promoted
    Platform Operations Manager

    Platform Operations Manager

    VirtualVocations • Saint Paul, Minnesota, United States
    Full-time
    A company is looking for a Platform Operations professional to manage the onboarding and scaling processes for new portfolio companies. Key Responsibilities Own the company launch and founder onbo...Show more
    Last updated: 9 days ago • Promoted
    Manager of Provider Data Operations

    Manager of Provider Data Operations

    VirtualVocations • Saint Paul, Minnesota, United States
    Full-time
    A company is looking for a Manager, Provider Data Operations.Key Responsibilities Oversee team operations to ensure the integrity of provider data and drive departmental performance Identify and...Show more
    Last updated: 24 days ago • Promoted
    Senior Operations Manager - Substation O&M Breaker Dept.

    Senior Operations Manager - Substation O&M Breaker Dept.

    Xcel Energy • Maple Grove, Minnesota, United States
    Full-time
    Maple Grove, Minnesota, 55369, United States of America.Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you...Show more
    Last updated: 4 days ago • Promoted
    Contact Center Operations Manager

    Contact Center Operations Manager

    VirtualVocations • Saint Paul, Minnesota, United States
    Full-time
    A company is looking for a Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing accountability Coach and deve...Show more
    Last updated: 30+ days ago • Promoted