Job Description
Job Description
The Invoicing Analyst is a member of the Inside Sales Team responsible for ensuring accurate and timely invoicing. This role involves close collaboration with Inside Sales Representatives, Account Managers, the Field Service Department, and Project Management to gather and compile data required for the proper closeout and invoicing of Spare Parts, Service Inspections, Repairs, and Project orders..
PRIMARY DUTIES AND RESPONSIBILITIES :
Ensure Job completions with respective Inside Sales Rep, Field Service Coordinator and Shipping / Receiving department.Ensuring on time and accurate Invoicing of Spare PartsEnsuring On time and accurate Invoicing of Field Service & Labor Jobs.Ensure all costs are properly billed to Customer. (eg : Shipping Costs)Review and compile all necessary data (costs) from SAP and Field Service Department (Service Reports) and create detailed cost breakdown sheets.Verify accuracy of Service Reports & cost sheets for any discrepancy, prepare and submit the final invoice to the customer or upload on Customer portals with proper backups.Request update Purchase Order from Customer if necessary. Update Sales Orders accordingly.Maintain and update the open order backlog report, including notes on status and expected completion / billing dates.Track and review the monthly Work In Process (WIP) report to identify jobs ready for invoicing.Collaborate with the Purchasing Department to obtain invoice and cost breakdowns from subcontractors for final customer invoicing; communicate with subcontractors as needed for clarifications.Handle customer inquiries regarding invoice corrections or disputes via email or phone.Present dispute background and resolution proposals to the Inside Sales Leader / Director for prompt resolution.Review Accounts Receivable (A / R) aging reports and assist the Accounting Department with resolving unpaid invoices.File and store all pertinent documents in the appropriate customer electronic job folders.Close Sales orders and Service Notification in SAPGenerate monthly reports from SAP and update the Inside Sales Team and Manager.Report weekly Sales & Forecasted Sales with gross margin.Act as a backup for Order Fulfillment department.Perform other special assignments as directed by the Inside Sales Leader / Director.The descriptions as noted above cover the most significant duties as performed but do not exclude other work assignments. The inclusion of such work assignments would be in conformity with the general nature of this job.
ORGANIZATIONAL RELATIONSHIPS :
This position reports to the Inside Sales Director. There are no supervisory responsibilities assigned to this position. Position requires coordination of related activities with Sales, Field Service, Project Management, Purchasing, Accounting and Schuler Group companies.
QUALIFICATIONS : Education :
Associates degree in accounting or equivalent experience performing duties as described herein.Requirements, knowledge and experience :
Familiar with ERP systems, preferably SAPProficient user of Microsoft Office 2010, experienced in Excel a requirementHighly organized and time consciousExcellent math / calculation skillsAccounting - billing background preferredCommunication skills :Fluent in English with advanced reading and writing skillsSelf-motivated and results orientedAbility to use judgement and make decisions independentlyTeam orientated to solve problems and achieve goals