Job Title : Department Manager
Reports to : Chief Operating Officer / Clinical Director
Status : Exempt
Pay : To determine our range, we consider as many of the following data points as are available to us : external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay $62,000-$65,000 annually.
Summary : The Department Manager is a leader and expert for their respective departments. They are responsible for the efficient function of their designated department(s) including daily operations, department culture, and financial health. This position is required to lead by example as a coach-mentor to their team members, and assists in the implementation of patient satisfaction and practice improvement initiatives. The manager / supervisor will work in an administrative capacity and also perform the functions of the staff within their department. Their work schedule should meet the needs of their respective department and provide for regular interaction with each and every team member.
Leading the Great Lakes Way :
As a leader at GLMI it is expected that you embody the Great Lakes Way in your daily actions here.
- Motivation : Inherent desire to be a leader
- Team Building : Leading a cohesive team that exemplifies the Great Lakes Way
- Ambassadorship : Models the Great Lakes Way at all times
- Technical Skills : Proficiently navigates and administers GLMI policy and procedure
- Discipline : Appropriately and effectively handles the disciplinary process
- Resource : Brings value as a leader to team at all times
Duties and Responsibilities include the following :
Work collaboratively with staff to support all needs pertaining to their jobs, leading by example at all timesAdminister the process for new hires including, but not limited to interviewing, candidate selection and onboarding.Assign work schedules for staff in their departments including maintenance and tracking of sick calls and tardinessManage staff PTO including requests and documentation of NYS sick timeApproval of staff time cards for their respective departments in sync with payroll timelineOversee the ordering process for supplies and maintaining sufficient inventoryOversee the process for ACR approval and submission, as applicableImplement and update department policies on an annual and as needed basisTrack and report equipment down timesMonitor department productivity and make operational changes for any insufficienciesAble to perform the duties of their team members and does so regularlyAdherence and assimilation of GLMI handbook into leadership styleLead and develop team improvement strategies with the support of supervisors and staffWork efficiently and collaboratively with other GLMI team members and their respective departmentsParticipate and prepare for department or facility inspections and accreditationsManage patient complaints and make operational changes as requiredOversee the completion of incident reports and submissionSchedule and lead regular department meetingsAdminister regular one on one sessions with individuals with their respective teamsRegular attendance in meetings and vendor meetings as directedWork cohesively with GLMI Physicians and Administration to achieve organization / department goalsPerform annual performance evaluations for their respective team membersAdminister disciplinary process steps and documentation as needed in conjunction with Human ResourcesProvide an adaptable environment to allow for optimal patient care at all timesAssistance in implementation of new software or hardware as neededMaintain confidentiality and comply with all HIPAA and Corporate Compliance regulationsOther duties as neededNecessary Skills :
Strong computer skills including use of information systems and Google based programsProblem solving skillsStrong oral communication skills including both phone and in personStrong customer service skills and diplomacyKnowledge of Leadership principles and skillsExperience in radiology or medical terminology preferredQualifications :
Associates degree or higher preferredCertification / license in respective department, as applicableThe responsibilities above are representative of necessary qualifications to perform this position2 years of previous leadership experience preferredPhysical and Mental Requirements :
May be asked to lift up to 25 poundsStanding, walking, sitting, keyboard use for long periods of timeAbility to listen and communicate with patients face to face or over the phoneWill be required to read, write, work in a fast-paced office settingAbility to make decisions and think quicklyMust have mental and physical capabilities to perform all tasks listed aboveJob Posted by ApplicantPro